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February 2024 by Zak Ass
Jsckssses. Bad network
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December 2023 by rocky tandy
Refused to sell me a phone after 630. I said better luck next time and he said yep, pretty much. Walked out. Horrible service. Going to a different location to upgrade. Do not recommend this location.
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September 2023 by Jonathan Alderman
Jennifer was fantastic! Appreciate the help and friendly face!
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August 2023 by Stacy Goddard
They are not supposed to selling/providing internet service in Oklahoma. There is no way to return the box or anything unless you drive to Joplin. They do not disclose any of this when you sign up! They also fire employees for bring extremely sick sue to a black mold issue - but claim to be understanding, family oriented, and flexible.
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June 2023 by Jason McBroom
Great customer service. Make me feel more like a friend than a customer.
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May 2023 by Mark Mathews
Staff was very knowledgeable and helpful in selecting the whole home internet service
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March 2023 by Asa Benford
They didn't have what I needed online, but had other great options.
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January 2023 by Starr Brown
The employees are very friendly. And very helpful if there is a issue.
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January 2023 by Colonel Gary Shipley
Very nice. Knew what they were doing. Fixed my problems.
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September 2022 by Kathy Winkel
Employees were unprofessional , admitted to being uneducated and did not have the equipment required to serve my need
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June 2022 by Mark Spaulding
Great people that to work with. And Verizon has great service for me..
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January 2022 by LeJean Blevins
The Russell Verizon store in Grove, Ok.has the worst customer service I have ever experienced! Once you purchase a phone, they could care less about helping you with any issues! The manager at this location is the prime example of rude service! If and when I change phones or providers, I will never enter this particular store ever again!!!
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January 2022 by Terrie Graham
Ashley was very helpful, very knowledgeable about the products. She gets a 5 star from us.
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October 2021 by Deborah BLAKELY
Kathryn was so helpful and kind went above and beyond with customer service. Was changing plan and phone she was AWESOME,!!!!
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October 2021 by Mark Deckard
Fun freindly and highly knowledgeable about the latest products. Getting into a new phone pain free and quick.
