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January 2024 by Sheikh Davis
I’ve tried to reach the customer service line to get some help for a family member. No one never picks up the phone. Also its Saturday an their hours on Saturday are 8am - 12pm. The automated system says hit 3 for customer service. When you hit 3 it doesn’t redirect you. Just an fyi to the people who’s also having trouble.
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June 2022 by Angela Quinlan
I messaged over weekend and office got back to me first thing this morning. And was able to get me logged and set up.
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April 2022 by michele berg
Great service and wonderful personnel... Would recommend this Credit Union to all my friends and acquaintances...
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March 2022 by Carolyn Jacobs
I have been a member for 29 years. They are extremely easy to work with and super efficient! I highly recommend this credit union.
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February 2022 by Marseilles Mcmullen
They are always extremely helpful and willing to make things right for you! Many Thanks!!!!
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February 2022 by Andy Lee
Friendly service and very helpful! Quick at responding when need help.
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January 2022 by Tammy Story
I needed help with updating phone number associated with my card and they were spot on! Thank you!
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November 2021 by Dark Horse
They helped me with my account problem very quickly. They caught it when I pointed out my account was incorrect and corrected it. I was impressed.
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October 2021 by halia lynneigh
All very kind, nice, professional people!!! My experience with this bank is fantastic. I’ve never had problems with them and when I do have a problem with something, they help and do a awesome job! they’re not the first bank that I’ve been through and I’m sticking with this one. no complaints here!!
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October 2021 by Heather Bumgarner
The person that assisted me today was marvelous! They helped me tremendously and I cannot thank them enough! Job well done! Wish I could give you a gold star!!!
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September 2021 by Sharon A Hicks
I love this Credit Union...been a member for about 10 years!! The girls here are very friendly & helpful. ?
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September 2021 by Molly Farris
Super friendly customer service, super prompt as well! Appreciate all the amazing people at FirstFamily!
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February 2021 by Dewayne Johnson
Hey if anyone of you are looking for a good Credit Union to use for your banking needs you really should reach out to Deanna at First Family Federal Credit Union in Checotah. Very good service and the staff is amazing.
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November 2020 by Shelly Mcfarlin Stephens
I have been a member for many many years and have always had wonderful service. Very fast, friendly, efficient service. They have the best rates all around. They treat you like family. I would always recommend First Family Federal Credit Union to all my family and friends.
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September 2020 by Lori Tiger
The Staff is very helpful & friendly.
