First National Bank & Trust Co. provides a friendly and helpful banking experience. Staff are described as very helpful, nice, sweet, knowledgeable, and welcoming, making customers feel valued. The bank has a legacy of trust and loyal, long-term customers. However, some reviews note that customer service response times can be slow and inconsistent, especially following the name change. The bank is commended for going above and beyond, such as providing in-home notary services. Overall, it offers a mostly seamless and hassle-free experience where customer needs are prioritized.
Great people nice professional And a special thanks to Marie Hawkins for going over and above to accommodate me
October 2025
Very helpful people nice Bank especially a thanks to Marie Hawkins for coming and notarizing some paperwork because my mom is in a wheelchair on oxygen and she took time to come to our house and notarize our paperwork
April 2025
Its not the place, its the app. I hae having to put a code in everytime I want to check my account
