July 2022 by Bart Warner
We purchased a touchless van wash. After 2 years, we are still attempting to get it to work as the owner, Scotty claimed it would. The pumps shook like crazy after the installation - we asked him if that was normal and he didn't respond. Finally, the large pump threw a rod. His 3rd party warranty provider in Utah, Sky Blue - determined he had sold us "used pumps" that had been sand blasted and represented as new! Scotty said that he shipped new pumps 10 days ago, but he admitted he hadn't even received the new pumps. HIs software is 15 to 20 years old and doesn't do what we thought he said it would do and support is terrible to non-existent! My advice is you are even thinking about doing business with H & H is RUN the other way!