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August 2023 by Samantha Smith
I am a fairly new customer. I have been very satisfied with this bank until today when I was having issues with some overdraft fees and needed to speak to someone. The lady I spoke to (Deborah Brock) was very annoyed trying to explain things to me and honestly rude. I asked to speak to someone else and was assisted by Cathy Bright who was filling in working from the Glenpool branch. Cathy was very patient and polite with me and explained in detail the problem. Please explain to your staff that being short with customers only adds fuel to the fire. Thank you.
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November 2021 by Robert Shields
Horrible. I've never had a bank be so controlling over money that doesn't belong to them. I'd rather wash my hands with car urine than continue to do business we these control freaks. Have no respect for others time or others property. Debra in the green room is pretty super and very kind, but that's it. 10 put of 10 Homer Simpson THUMBS DOWN
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March 2020 by Ginny Strickland
Change your website for 101st and Riverside location. Says lobby is open.
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March 2018 by Matthew Ingham - Bulldog
Here at Bulldog Divorce, we use BancFirst for our business...great customer service! Christy Ennis has been very helpful anytime we need help with the details of our account. The ladies who work the counter are always very helpful as well.