-
June 2024 by Trey Holthe
Friendly staff
-
April 2024 by Jeremie Hill
My Pioneer Internet is great, I don't have any issues! Fiber was installed all the way to my router!
-
March 2024 by Gary Coy
Pioneer provides my internet service. I have Gig and it is great. We can stream multiple TVs at the same time and still browse the internet without issue. I like the local, personal service provided as well.
-
February 2024 by Brenda Walta
The speed of fiber is incredible!
-
November 2023 by Looky Loon
Can't crack 130mps here yet my Internet in Puerto Rico is 4 gigs per second, and it costs $70 a month there. No wonder this company is failing. Smells like money laundering in here.
-
November 2023 by carl gray
Been a member at this phone company for almost 30 yrs . Can't get a hold of technical dept at Pioneer. Have no clue what your hours of operation are. I can't pay my bill on your Pioneer App because I can't reset my password on this App you provide to your customers . Also your phone plans at Pioneer you all have you sure like t nickel and dime your customers.
-
October 2023 by Rusty Shackleford
Just had fiber internet installed at my house. Darrel and his coworker(I forgot his name) were great and very professional. Had some issues with the internet speeds but they resolved it. They should start calling Darrel Vanilla Ice at work, cause if you got a problem, he'll solve it.
-
October 2023 by J. D.
Just had fiber internet installed at my house. Darrel and his coworker(I forgot his name) were great and very professional. Had some issues with the internet speeds but they resolved it. They should start calling Darrel Vanilla Ice at work, cause if you got a problem, he'll solve it.
-
September 2023 by sharon copeland
We had the best customer service from Jon Huang. He came in from Florida to help the store during a busy time. He answered all our questions, visited with us during the transfer from one phone to the other, and helped us make the decisions that best fit our account. Thank you, Jon!!! 5 star service
-
September 2023 by gj
I called in and spoke with tech support and they were super nice and helpful on fixing the internet issues. The tech support is amazing. I will definitely be recommending Pioneer to my friends and family. Thank you!
-
April 2023 by Brooke Peace
Sucks they add so many sneaky charges
-
January 2023 by Marshall Virden
Our technician went above and beyond to help us last night! He came out after hours and did a terrific job fixing our problem. Give that man a raise! Thank you.
-
January 2023 by Hannah Spence
This is the worst internet money could ever buy. If you use this internet plan. I’m sorry but you’re getting ripped off …BADLY. The max you should pay for this type of wifi is $40 and even that is too much
-
November 2022 by Vickie Parker
Always very helpful they have so much knowledge and if they aren't sure they don't hesitate to ask someone else. I always think you should support Hometown businesses.
-
November 2022 by Frost Bite
Asked for fiber, was told that I'd have to wait 45 days for it. I cannot wait that long as I have bills and work to do online, so I asked for a normal plan, then was told that normal Internet plans are unavailable and that I can only get fiber. All I want is for some decent wifi so I can work and make money, that's it... Like seriously what did I do to deserve this treatment. Not only that, but people here keep telling me that they'll call me ASAP and next thing you know, 3 days has passed and I haven't gotten a call or anything. I want to love this company and I'm willing to pay for the service, but I can't when people keep playing games with me. Literally all I asked for was internet in my home and I literally live 3 minutes down the road from the store... They could literally install a regular internet box in one hour
