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January 2024 by Jennifer Bordeaux
Fast and quick Phoenix was a huge help and I appreciate how quickly he help me fix my phone❤️
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January 2024 by Mary Hanson
I am not one to leave a review, but I have to give a HUGE “Thank you” to Marcus at this AT&T store. My issue was a tangled mess and he was so patient, understanding and kind. Not only did he fix the problem, he streamlined my account, fixed an email issue, and managed to get me credit on my account. It is rare to find someone who is willing to, not only spend the time, 2 hours, but go the extra mile to make sure you are taken care of. If you need any AT&T products, services, or help, go see Marcus. I promise you won’t be disappointed!
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November 2023 by Pamela Burks
I went into a AT&T store. I immediately heard welcome to AT&T how may we help you. There is only one person behind the desk. I then thought he is representing the company and doing a good job at it. Smiled, pleasantly helped take care of my needs. Marcus W. Thank you for your accurate knowledge.
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October 2023 by Steve Hinds
If I could give a zero I would I had $800 credit after buying the new iPhone 15 they said it disappeared. How does it disappear? I call 611. They were kind enough to stay on the phone while I went to the store they talk to the manager And made him give me the phone back. AT&T said leave that store and never go back. They have too many complaints on them AT&T fix my problem do not go to the store they try to rip me off I was $1600 in on the iPhone 15 I am so glad that I called AT&T , they fixed everything with the money I had already given them my iPhone 14 is paid for and I have a $800 credit towards a new 15 I had to give the 15 back 15 a pro and they are awesome. The phone is not this place don't go there , you'll be sorry I don't usually post anything unless I have something good to say but I just want to warn others be wary of this place just in case, I accidentally got on the wrong store. I'm talking about the one on 2nd Ave. in Lawton Oklahoma close to the Garden Inn Hilton close not next to good luck iPhone nation.
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July 2023 by Nicole Kilgore
Had such a great experience I will be traveling from ada to do my business here at this att. Jaiklan was a 5star manager! If all the att stores had his customer service skills they would make very satisfied customers. He was very helpful, knowledgeable,caring and personable. He made it a very easy experience first ever with a att store .#androidordie
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March 2023 by Sarah Ehrlich
If i could give zero stars i would. Horrible place. Lie to makes sales. Manager never contacted me when i was told he/she would. Getting the run around every time i call.
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February 2023 by Gregory Lamothe
Had trouble for years try to set my account up and receive friendly service from other stores… 2nd street Sina and Jaiklan are the only store that took the time to look into my account and hear my concerns!!! Highly recommended
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February 2023 by Martin Santiago
The employees there Sina and Jaiklan took care of me before I even walked into the door! I love this location, possibly my favorite.
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February 2023 by Adolphus Goombi
Sina was great! She looked into my bill and fixed it and saved me some money! This place is worth my drive from Anadarko. Under new management and I am pleased! Thank you!
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February 2023 by Todd REVIEWS
Jaik and Sina were amazing, they not only helped me with my bill but they got me into a new samsung and helped me transfer all my stuff! 12/10 experience, definitely come check them out!!!
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January 2023 by Starsha-Lynn Rountree
Sina, Jaik and Bryant has great customer service very welcoming seems to speak to everyone that enters the store, always has a smile on, very attentive to your needs, Sina noticed I had insurance on my plan twice she helped me take care of that, I am grateful that she notice that because that was not the reason for my visit.
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January 2023 by Mary Warren
He was great at trying to get phone price down and help with setting us up internet. He has even texted me with special gift cards
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January 2023 by Dakota Taylor
By far the best AT&T in Lawton! Congratulations to Sina on her new manger promotion she is awesome! Jaik and Bryant were really knowledgeable and helped me get back to business! I appreciate good people and exceptional help is hard to find in retail. Will always be back!
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January 2023 by Janet Callaway
Always very helpful and friendly !!! They take their time to explain your phone & plans ?Great customer service , acknowledge you when you walk in the door even if their busy with someone else
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November 2022 by Emily Erdman
The employee that helped me made me feel uncomfortable by flirting with me throughout the transaction, which took several hours. He then saved his private cell phone number in my new phone before giving it to me. When we finally finished, he told me the name of three different restaurants he liked and which meals at each that I may buy and bring to him when I came back to return my old cell phone. When I did return, he requested that I hand over my drivers license while he worked on the computer for 30 minutes doing the return on my old phone. He said we were good to go so I left without realizing he had never returned my license. I was visiting from out of town so I requested that he put the license in the mail so that it may be shipped back to the address on it. It never arrived and now someone that was not me has opened a bank account using my name and information and I’m having to deal with being the victim of identity theft. Horribly unprofessional and has caused a great deal of added stress in my life.