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June 2025 by Cathleen Widner
Your male service representative severely lacks customer service. Could/would not help with info on getting another phone.
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May 2025 by Ronald Simon
I thought when I got my new phone everything would be OK but it is not working right 😕
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May 2025 by John Roa
I wouldn't recommend this store to my worst enemy. The associate that 'helped' us was short, and absolutely rude. 'OH, you guys are barebones customers, might as well send you to the house.' Really? If you had a warmer demeanor I may have thought it was joke. But based on his poor attitude and behavior it just seemed more a direct insult to me and my wife.
I will say this, store was clean, well lit and well organized.
Not entirely sure why he kept holding his tablet up to the security camera? Weird store policy? Not sure on that one, but odd enough for me to mention.
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May 2025 by kevin clanton
Great to do business with!
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April 2025 by alizay schlett
Kimberly m helped me. She was great. Had me in n out in no time. I clicked the wrong answer on the automated text thing. And it won’t lemme fix it
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April 2025 by BJ Clossen
In Lawton, OK store- Chelsea ROCKS!
You’ll get the best service and knowledge ever!!
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July 2024 by Raqui H
Juan Olguin was extremely patient and helpful when porting my number over and getting me service with at&t . He spent over an hr making sure everything was right, and that my service worked before I left the store.
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June 2024 by Samanta Velazquez
Second time visiting this store and left dissatisfied the first time i was at the door waiting to get inside and make a payment one of the representatives came out and said they will be open late because there was no system! Second time came and did a different transaction, and they are treating people like they own the company ! Rude , AT&T wake up you need to retrain your employees they dont know what tgey are doing , they dot. Know the procedures and like i said you have to be more empathetic with your customers at the end of the day they represent at&t !!! I rather drive 1 hr to okc than stop by this store again
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June 2024 by Pat D
Juan was super, quickly to greet you and highly proficient.
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June 2024 by Sinisa Trbovic
Chelsey provided the best possible service. I can imagine! She even came after time to help me with my phone. She should be definitely promoted!!!
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June 2024 by Hanna Morales
The past few times I’ve gone in Juan O has helped me. He has amazing customer service every single time. I’ve gone in for something as little as my screen protector needing to be replaced, to dealing with adding lines and every interaction has been so easy. I highly recommend Juan O he’s amazing!
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June 2024 by Blake Lefebvre
Juan in Lawton, OK was excellent! He solved a problem that seemed impossible. He never gave up. We called him a HERO! Blake Lefebvre, Lawton, OK.
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May 2024 by Justin Davis
Carlos was a great rep to work with!!!
Awesome and stress free environment.
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April 2024 by Erica Lott
Juan c is the best rep in the store only ask for him
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April 2024 by Beatriz Barroso
I don't like it at all, they don't say the total for each month for the bill, not to mention that it is exaggeratedly expensive, they don't speak clearly and communications fall off from time to time, really, really bad.
