-
February 2024 by Sharon Meisenzahl
Best service ever at AT&T on Sheridan and Cache Rd. with Steven! Very thoughtful and knowledgeable plus patient and kind!Kurt & Sharon Meisenzahl
-
February 2024 by Rita Johnson
The service in this location goes beyond 5 stars. After trying to solve the problem with my phone unsuccessfully in different location in Lawton I was disappointed and discouraged.Chelsea took time to explain my options and helped me to make the best decision for my phone problem. Because of complexity of my situation I had to come to the store two times and both times my experience was incredible.I worked with Chelsea and Steven. Both representatives showed confidence, competence and knowledge in addressing and solving my phone situation. Chelsea is the most attentive, compassionate, patient and knowledgeable representative I’ve ever had chance to meet. And I lived in a lot of different states and countries. I cannot say enough how professional and friendly her service was. Her human side adds to her professional presentation which makes interactions with her incredibly pleasant. She is an asset for the company!Steven as well showed high professionalism, service ability, and skill level. He fixed my phone issue with such an ease. He is a true tech guru!All my Lawton family will use ONLY this location from now on. Thank you guys for being there for your community and customers. It was truly awesome experience!
-
February 2024 by Caitlyn Mitchell
wonderful customer service. chelesa was a wonderful customer service representative, super bubbly, and answered questioned i had and helped me set up my new phone
-
February 2024 by Rochelle Dorsey
Steven had me in and out of At&t extremely fast and I am very happy withy service and my new iPhone 11!!!! Thank you so much ! Great customer service !
-
February 2024 by Harold Shipp
Kimberly was very helpful and very tolerant of our autistic daughter. Very knowledgeable in her job.
-
February 2024 by Claudiomir Alves De Meira
Very grateful show, everyone was great, with attention and service...
-
February 2024 by Archie Radford
Jason p was great helped me set up this email and get my phone up and running.
-
February 2024 by Amy Smith
HORRIBLE SERVICE! I've had AT&T since they they bought out Cingular wireless and my data recently stopped working and despite numerous phone calls and visits to the store no one has been able to help me or even act like they care to help me! Avoid AT&T!
-
February 2024 by John Breakdown
Steven did an amazing job assisting me
-
February 2024 by Stephanie Markuson
Steven helped us to get our account sorted out. Had some glitches and he guided us through the process. We're grateful for his assistance
-
February 2024 by Jessica Caldwell
We have come to ATT multiple times now and always ask for Juan to help us. He’s knowledgeable, helpful and always answers all of our questions.We will continue to be repeat customers with Juan!
-
February 2024 by Thomas Baldwin
Kim helped me a lot
-
February 2024 by Zabastiano Medina
Kim was absolutely amazing, she was able to order our new iPhone and switch our numbers effortlessly!
-
February 2024 by C M
So a few weeks ago I got sick and tired of not getting any service while i’m at work on ft sill with verizon, while everyone around me who had ATT had immaculate service. So i finally decided to call and ask how i could get switched over to att and keep my phone number. Juan C answered the phone and helped me realize how easy it would be to switch over so i went that same day and did it. now when i got there, i was in a battle with myself about whether or not to trade in my phone to get the new iphone 15 pro but i wasn’t ready to trade in my device that day because there were things i wanted to make sure i could have somewhere safely in a cloud. So i made the decision not to trade in that day which would mean i have to wait 6 months to upgrade, Juan C saw i was a little upset about this and told me if i came in the next week he would allow me to trade in my phone. So Juan gave me his number and he communicated with me over the days on what it would require to make it happen. So fast forward to the day i came in for the new phone, transaction was ready to go through and then the fraud questions came up. to my knowledge i answered them all correctly but it still made him cause the fraud center. so the fraud center asked who they are speaking with and i told them my name and they said they can’t do the transaction (instead of asking me additional info). so i waited 4 more days and went back to try again, same thing happened with the fraud so when they asked who they were speaking with i made sure to tell them i wasn’t leaving until they ask me additional questions to confirm its me. well to get to the point i finally was able to get the phone and id like to give a big shoutout to juan because over the course of all of this he spent no less than 2 hours overall helping me. great customer service. glad to be an att member.
-
February 2024 by Monty Starkey
Steven was very helpful, knowledgable and made my upgrade process very easy.