-
January 2024 by Malia R.
I fuckin hate this place. They told me my prescriptions were gonna take 30 minutes to process or some shit but it's been 2 hours and I still don't know if they've got them in the first place.
-
June 2023 by Belinda B.
I was on hold for over thirty minutes. When the woman in the pharmacy finally answered she said my doctor had not approved Rx yet. I was in middle of explaining to her that the Walgreens app said differently and she hung up. Unacceptable!!! I have filed a complaint with their corporate office.
-
December 2022 by Marie S.
I just sat for over 30 minutes on hold waiting to speak to someone in Pharmacy with one caller ahead of me. Several times the phone would ring and then the music would start again. My husband is very ill and needs his first prescription from Walgreens as a TriCare for Life patient. As all Express Script patients have been notified in Lawton that we wouldn't be covered by our regular pharmacy anymore we have to go through Walgreens I was trying to find information as to how we can get our prescription through the pickup window for the first time. He is too ill to go into the store and wait his turn. After being on hold for so long he decided to go to our former pharmacy that we have done business with for over 45 years. We no longer have a co-pay there but at least they are quick and know how to take care of their customers. Walgreens is so understaffed in the store too. I should have known better because I can never find anyone available to help me with anything. The last time I was there I had to walk over the place just to find someone to check me out. This is unfair to the few that work there and even more unfair to the customers that have to shop there.
-
January 2020 by Christie Lynn D.
Louann was amazing. She was fantastic. Kind. Considerate. Persistent and caring We are here for a sudden and very sad loss of family member. Usually Walgreens really comes through in a pinch. This tlme Louann made that 5-star. Thank you so much Louann. You rock!! Melody does not make it a 5-star post. She is a Pharmacist that is not the quality we are accustomed to for sure. We do math.
-
April 2019 by Duder S.
Worst pharmacy experience ever. Constantly sending notifications that your prescription is ready. When you arrive, they are not ready or unavailable. Two times now I have had my time wasted. No longer doing business with them. Avoid them at all cost .
