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January 2024 by Wendy Lockwood
Service is awesome Great Customer Service
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August 2023 by Robyn Brogdon
This location used to be excellent but since Ms Glass left, it has gone downhill. To make matters worse, the drive thru lanes are now being utilized for employees to park their personal vehicles. How ridiculous!
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March 2023 by Abel Lived. What a sucker.
I've been banking with them for about a month. A month too long. Next month I'm leaving them.
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July 2022 by Peter P
This review is for the bank in general and not necessarily this branch. The bank does not seem to be interested in opening new accounts. I applied online and submitted a selfie with my ID, ssn, and piece of mail, in addition to filling out all the paperwork; only to be denied. I recieved a generic rejection letter with an 800 number. When I called was simply told my application was missing info and to apply again. Other banks would send an email from a banker or call directly, and try to complete the app, but not FS. They could not even tell me what was missing, only that I needed to apply again because app had been denied and nothing could be done. They had an attitude that they could careless and did not want to be bothered. Taking business elsewhere. Do not recommend.
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July 2022 by Neal Vaughn (The Wanderer)
FSNB has an ideal drive thru window service that can accommodate all your banking needs unless you are wanting particular service it might be best to visit the lobby.
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October 2021 by Kayla McKenzie
Bad customer service. They don't even offer to count money back to you...Always feel rushed by the main teller there, the manager I'm assuming. She's the worst at her job there very very unwelcoming.Everyone else is great and smiling faces then her.
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September 2019 by JOSEPH GONZALEZ
This bank is not like it use to be . This is a good bank in general, good security. But now they have changed some policys and fees . Not happy about that now . Recieved a letter of fees . I call this double dripping
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June 2019 by Deb 74
This is the worst bank I've ever had the displeasure of using. Their customer service is horrible and they're there rudest people I've dealt with in a "professional" setting. Veterans, military and anyone else that has served your country....Do NOT go there!!
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April 2019 by William Allen
Friendly service
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January 2019 by Logan S.
I've been a customer of this bank since 1984 and they're the BEST! My original loan officer was Mr. Bernard Price and when I deployed to Desert Storm in 1990 I was married to a less than reputable military spouse that raked me across the coals when I was deployed. Via correspondence, Mr. Price went above and beyond protecting my account and the new vehicle that she was in possession of at the time. Were it not for Mr. Price, I'd been so deep in debt that I'd not be able to recover. When Mr. Price retired my new loan officer became Ms. Saundra Smith and she grabbed the baton and continued giving great service with nothing more than a phone call from me regardless of where my location was. I'm retired now and live in Jacksonville, Florida. I've lost count of the vehicles I've financed through them. So yes, I'm a loyal customer of FSNB and will be for life. They're the best financial institution I've ever deal with barring NONE.
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October 2018 by Aaron K.
Very nice staff. Clean facility. Great air conditioning. They helped me with a lot of issues resolving my father's estate. Thank you FSNB!
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September 2018 by Jesse Gaona
The staff at this location are always in a good mood when I come in making the visit always enjoyable. They even know me by name and I don't go inside very often . It's things like that with the family environment that has made my switch over to them the best decision I could have made for both me and my money
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June 2017 by Novalee N.
I've been banking here for years and they treat me pretty good and I have has good experiences with them!