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August 2023 by Google user
We’ve been working with the company for a month to get a quote to submit to the insurance company. They sent an email with a quote (not a file or invoice) so we can’t use it as a valid, professional quote to submit to the insurance.\\n\\nThey will not return mine or my realtors phone call or email, so we are no longer going to use them at all. AWFUL customer service and response times.
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September 2022 by Angela Stanton
Very happy with service provided. Glass technician had some ideas that actually saved me time and money. Returned calls in a timely manner. Will use again if needed.
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May 2022 by CakewalkChamp2010
I guess the owner suffers from Amnesiac spells, I dont know whats up, but never got the job finished, tried calling he said he'd check on it. Never called back, I just don't deal with this any more, the work that was actually done was fine so maybe a 1.5 stars for the workers, but l doubt I saved the receipt as I thought I wouldn't really need it, oh well thats the businesses that we get around Lawton so I'll be better researched the next go around.
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May 2022 by Toni Thomley
Very professional, helpful, timely and courteous service gentleman. Got called ahead of time to make sure I was there for the appointment and showed up early and didn’t keep me waiting. Answered all my questions professionally but with a friendly smile. Highly Recommend for any of your glass needs.
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April 2022 by Starla Gaddy
Thanks Lawton Glass for replacing our custom glass on our window.
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May 2021 by Jaclyn Igo
Refuses to return and finish the job! AKA leaky/un-caulked windows. Months and months of calling and emailing saying they WILL be there and never show up. Response: ALL Windows leak! I did pay in full, I’ll post our emails back and forth if you’d like with your responses about coming to fix them and NEVER showing up along with paid in full invoices.
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July 2020 by Robert Johnson
I have purchased glass from this man for a number of years/ house projects. He always does a good job at a fair price. Highly recommended.
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May 2020 by Alex Cox
After the recent hail storm broke the glass in my yard light I visited Lawton Glass & Mirror to get a replacement. A nice man named Mark waited on me promptly and kindly. He cut the glass immediately while I waited, and was extremely professional. He got me fixed right up and squared away with no problems and for a fair price. One of the best around.
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May 2020 by Diego Torres
I purchased a home back in Feb 2020, part of my original offer included a glass shower door. It’s May and MARK refuses to install my shower door even though he has already received payment for the door. MARK refuses to answer my phone calls or text messages. I HIGHLY ADVICE YOU AGAINST USING THESE PEOPLE FOR ANY REASON. They will scam you and provide horrible service
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February 2020 by Matthew Medlock
I first called and asked them which would be the best route and immediately felt like I was bothersome to them. Lawton Glass has horrible customer service and keep you in the dark on any information related to your job. They have a condescending attitude and when I called to find out more about when the job would be scheduled, he got all bothered. He told me that maybe I should find someone else to complete the job and after a few more words hung up on me. All I wanted it to be treated with respect and to have my glass fixed, neither of which happened. I would not recommend Lawton Glass for any business related job. Horrible Experience! Lesson Learned!
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December 2019 by Thomas Carne
I have used Lawton glass several times. Have had no issues. Good place to get your glass.
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March 2019 by troycet1
Got it done at lowest cost. Thank you!