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February 2024 by Nanette H.
I have purchased tires from this establishment for years. August 2022 I purchased tires for two vehicles with the road hazard warranty. Friday, February 16. I had my car towed to Goodyear on cash Road with a blown out tire. I was told road hazard warranty would be honored, and I would not have to pay for a new tire. One individual states I will not have to pay for a tire and another person called me to inform me that road hazard warranty will not be honored the tires had less than 15,000 miles on them. I purchased tires for a longevity of 65,000 miles. Well, to make a long story short I was clipped $300 for a new tire. I have been a loyal customer for decades , I will never have another Goodyear tire on another vehicle. The manner that I was treated was deplorable to treat a widow and senior citizen in this manner is just not acceptable I was treating in a condescending manner! Stay away from Goodyear on Cash Road you will get clipped in a sidebar. I was told by a competitor the road hazard warranty would have been honored at the establishment!
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February 2024 by Ronnie Henson
$25.00 to fix a flat tire. They did let me use the air hose. Go to Hibbdons Tire they fix flats free
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January 2024 by Terry C.
I am new to Lawton.I needed brake work done on my CRV-Honda. Called around and found that Bobby was very courteous and recommended a free service inspection. Today, Shawn and Marshall were exceptional in helping me. Explained what needed to be done and how much it would cost. They gave me a ride home, only for me to forget my phone in their truck. They brought it back soon after. Called when car was ready, picked me up and brought me back to get my car. I am very happy with their service and help. I recommend their business highly.
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December 2023 by William Hall
Knowledgeable, friendly staff. Fast repair times, and quality workmanship. Who could ask for more?
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December 2023 by Kimberly Bryant
For over 10 years I’ve trusted Goodyear with my car services…..several months back my front driver side tire wobbled while breaking…..I knew it was my routers….bottom line, I spoke with a service rep about this…..I was told that it would be $75.00 per tire….I agreed….I had received a coupon for $50.00 off $100 service…..well to my surprise when I went to pickup my car and pay, the total was $149.99….not one service rep could explain this to me or honor the coupon…..the only proof I have is the receipt of service and my saved photo of the coupon….so be very knowledgeable of what coupon they meaning Goodyear will honor and how they will justify not honoring a coupon…..I’m going to report this to consumer affairs and the BBB…….get everything printed regarding costs prior to service then present your coupon afterwards
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September 2023 by Charles Troutt
Did the job without issue. I'd suggest coming here if you need your car alignment taken care of.
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July 2023 by Zach C
I had new Good Year Duratrac’s installed on my truck today at this shop and a wheel alignment done. I placed my order online the same day and they had it in and out in little to no time. The professionalism at this shop is top notch. I would tell anyone to go visit this location for all your tire needs!
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May 2023 by Kathy Cooper
Very helpful and friendly. Thank for your expertise and service.
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April 2023 by Ernesto Nido
Always have a good experience and get lucky when I get Cody Stith he always has taken care of my cars, wheels and tires. Never had an issue here. Thank you sir.
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April 2023 by Tracy Slate
Great customer service and the tire technicians did a super job! I will definitely go back.
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March 2023 by Rennie B
The workers were amazing and very friendly, they helped my friend replace her flat tire and the young guy at the front desk was very helpful with the paperwork !!!!!!!
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February 2023 by Lorenzo Heller
I was very pleased with the service provided. The young man at the front had impeccable customer service. The prices quoted were great and they also added in some discounts. Definitely recommend Goodyear.
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January 2023 by bill nadeau
The associates at the store worked extremely hard to correct issues created by 2 associates who work for the Goodyear self service portal who also completely messed up my scheduled appointment, tires and payment. As a 38 year retiree, I am very displeased with Akron personal.
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December 2022 by debra ortiz
We went and had a water pump replaced, When I first called, Austin was super friendly, very helpful, answer my questions, and when I told Mike about the quote, I went and called Austin back and made an appointment the same day, Which was super super helpful. We needed the truck back, I really appreciate it. The honest, friendly total experience we will be back. Thank you Austin.
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November 2022 by Melissa Higginbotham
Thanks to Cody and crew for your kindness and taking good care of us today and getting us in good shape for the rest of our road trip!
