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February 2024 by Chauntel Moretz
Will close your account without calling or emailing you, even when they know the address on your account needs to be updated? never going back
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December 2023 by paul stedman
I went there this morning and did my monthly banking. The people are very nice and it only took me a few minutes to get everything done.
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October 2023 by Rob Fairchild
Great bank the staff is the best wouldn't be any where else to bank
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August 2023 by Chris A
5 people in line and 3 behind the counter with only 1 working. The other playing in his phone. Manager rudely says we can just wait. IBC hates their customers. Closing my accounts
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July 2023 by MIke
The slowest bank in town, only use one lane for drive through, inside is worst
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May 2023 by HoopsY2K
Gore location is incredibly slow.
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January 2023 by Jozlynne Patton
The wait was a little long other then that it's a good bank
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November 2022 by Kenneth Neece
Slowest customer service. Sat at the drive thru for over 20mins and there was only three vehicles including myself.
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August 2022 by Tina Marie
Rude. Never friendly never greeted. Almost never have the money i need at the time, but its a bank.? Everyone looks miserable here. I'd leave names but no one wears a name tag.
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December 2021 by Rosie Deer
Horrible.. Bank opens at 9 and at 930 theres a line of 6 people and tellers sti havent had countter draws counted.. Out loud speaking about how draws arent eve. Counted out rite. All this shod be done before door are even unlocked .. Atm broken also
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March 2021 by rondale newton
Every time I go to the bank and have to go inside they make you sit and wait for so long no communication they act like your not important at all it the worst experience you can get from any kind of customer services
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June 2020 by Tina Rice
Ive been a customer here for many yrs. (Early 2000) I like how the bank treats me anytime I go in. I go online for my balances and transactions. If I need more info I call and everyone Ive spoke to was polite and helpful. Ive been to branches all over OKC, Lawton & even in Galveston TX.
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May 2020 by Samantha Holtz
I was sitting in the lane for a good 7 minutes and they left me in silence. They didn't say anything. Pushed the button twice had to call them just to .get my I'd back. The guy on the other end was very rude. Not very professional in my opinion at all. And this is why I don't bank with ibc anymore.
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March 2020 by Alicia Baughman
Absolutely the worst service ever. Please tell me how you run out of money and can't give me cash when I ask you to CASH a check. We have banked with IBC for 20 years and will be moving our account Monday. I will NEVER reccomend this bank to anyone.
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August 2019 by Anthony McCutcheon
I've had a prepaid cash card for 3 mnts and have got to use it once. No one can help me load money onto it from my phone I work through there business hrs and it has been explained to me that it is impossible to load the card any other way than through a computer really nice other banks will set your stuff up for you so you can use their services, pretty sure that this is going to push me to another bank
