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April 2023 by Sharoon Jamal
By far the worst bank I've ever had to deal with. No body wants to work except one banker. No one has time to help you and they are short staffed. Changing accounts ASAP!
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February 2023 by Javon Hill
You are better off cashing your check at a local Walmart because at least you will have your funds instantly. If you bank with this bank expect for your checks to be held for a week or longer. And when you do it will only be a portion of your funds. I will definitely be switching banks.
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January 2023 by NoESanity
Had a drive trhu teller named Erika. She was extremely rude and short tempered. When we finished the transaction I noticed they had placed a hold on my paycheck, I asked why and she said "well you were being very rude so I put it on hold" I asked to speak to a manager and she told me to go to the gore location.I will be pulling my account once the hold is released, I'm going to bancfirst. I refuse to have my money withheld because some bank teller is having.a bad day.
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February 2022 by Sue
Long time customer with this bank. Have several accounts. I asked if they had a Notary to sign a document and verify my signature. They said they could only notarize bank documents.
When I went to my local drive through, it closed early due to staffing issues. I drove across town and waited in the drive thru line for over 45 min. I finally backed out and went inside to deposit my check. They told me they were having staffing issues and that Arvest Bank was paying higher wages.
If I didn’t have ours and my Mothers accounts all set up at this bank, I would change in a heartbeat. The quality of service has really plummeted since COVID-19. 😣
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March 2021 by Lala Hayek
The new people now are Unfriendly and always understaffed.The other day they deposited my check into someone else's account! And they had an attitude with me when I brought it to their attention!Closed on Saturdays and overall not like it used to be.
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July 2020 by richard caveny
I been banking her with IBC for over 20 yrs no problem they take care of me
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May 2020 by Joel Bowles
Should not have to ask for a deposit slip at the drive thru. Happened once, okay, not a big deal. But I guess this is their way of busines as it happened again, and again.The drive thru tellers also think they are doing you a favor by assisting. Also, should not have to ask for an account balance after a transaction.
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April 2019 by Blacx Adam
I came in for a cash advance and to open an account. The teller complained that it was "alot of work". Tasha opened my account. Kind of smoothed over the situation for me although I was irritated. Tell KE I said wassup when he out lol
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November 2018 by Nancy Hamm
The people at both Lawton branches I go to have always been very courteous and helpful. They spent extra time getting past statement information for us!
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July 2016 by Chuck Brown
It was bad. The customer is wrong and they try to prove it .
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November 2015 by daniel herrera
This bank is so unprofessional! Drove up at 8:02 am only one lane open. The girls are sipping there coco late laughing one girl take the money passes it to the girl across the room as she scoots in her chair to get to her cubicle. Laughing sipping away scoots away to check her personal phone, something important on Facebook I'm sure! Scoots back to her computer and finishes THE CUSTOMER IN FRONT OF ME transaction. It was 8:22 when I pulled out! At first I thought I was on John quinones to show," what would you do" please!!! Only ibc finest!! Go invest with a bank that at least acknowledges you buy your last name when your transaction is done. This place is a BIG JOKE!
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October 2011 by A Google User
This is the WORST Ibc bank in Lawton. I would not recommend anybody to do their business here if they do have an account with them. Even the managers treat you with no respect.
