JCPenney has been a trusted store since 1902, offering a wide range of products including fashion, home decor, beauty, and accessories. The store in Lawton, OK, provides exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, focusing on comfort, style, and value for families. Customers appreciate the helpful and friendly staff, with some praising employees for their patience, kindness, and professionalism. The store offers services such as a hair salon where clients have had positive experiences with hair color and cuts. However, opinions vary, as some find the store clean but expensive and have experienced rude behavior from staff. Overall, JCPenney is a place for shopping for clothes, beauty needs, and more, with staff that can make the experience pleasant or disappointing depending on the visit.