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November 2023 by MAS Grey
Horrible experience with Gary and Lawton Collision. Very dishonest, costing us months and financial hardship. After the recent hailstorm, Gary completed an estimate of damage on our car. It was 100% repairable and a repair date was set. Our insurance company, working with the shop issued our payment for the repairs, per Gary/Lawton Collision. We arrive for the repairs, months later to begin repairs and drop off the vehicle. Within 3 hours, our insurance company is calling & telling us the vehicle is a total loss per Gary at Lawton Collision. Keep in mind, THE DAMAGE HAS NOT CHANGED IN ANY WAY since the initial estimate by Gary himself. Gary wrote a supplemental estimate which totaled our car and the insurance company went with it and totaled our car. NOTHING CHANGED for damage, other than Gary just writing more on the supplemental estimate, which did not exist originally!!! This dishonest practice robbed months from us, all while expecting the vehicle to be repaired. My review may be an exception, but it is the God's honest truth of what happened. I called and spoke with Gary again, who had zero concern for what he did with inflating the damages, or is just 100% incompetent to begin with. The shop may reply, but know this is the truth of how were we deceived by Lawton Collision and employee Gary. Thank you.
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October 2023 by Jessica Somerville
My 2022 Kia was severely body damaged by the hail storm this past June. It took a while to get my car in the shop and once they had it, it took a while for all the repairs. The heat this summer/early fall has been too hot to paint during the day.Once my car was finally finished I wasn’t unable to pick it up because I had just had surgery.They put a little gas in it and drove it to my house ?.I am so happy to have my car back. Not that I can drive anywhere but my car has been well missed.Every time I called to check on the progress, Lisa was very understanding and prompt in finding out its status. Gary called me with any updates to my insurance paperwork. I was pleased with their staff.I think many people would be upset in the time frame to repair but there were a lot of cars damaged and I believe they were doing the best they could with the given situation.If I had to have my car repaired in the future, Lawton Collision is where I would take her.
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June 2023 by Shaje Moore
Everyone did a wonderful job and super nice! Thank you so much for all of your help!!!! Job got done fast and I’m completely satisfied. Highly recommend!
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May 2023 by Talitha
I went here based on a recommendation and they were right - this body shop is AWESOME! Gary is absolutely fantastic! He listened to me and did everything he could to help me. I continued driving my car until all the parts arrived. Once I dropped it off, they removed all the damaged areas and found additional damage. They went above and beyond when they found a damaged part that might have to be ordered (which could take weeks to get in) but was able to do fabrication work in the shop on that damaged part. They saved me time and money! My car was completed 2 days earlier than expected. I can't tell you how great this shop is! Highly recommend!!!
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April 2023 by El Olt
The veteran there was super helpful and kind. He helped me with my assessment, and that went very smoothly and fast.
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March 2023 by Cindy Joyner
Reasonable prices, nice staff. I've used them before and they did a wonderful job with my repair
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October 2022 by S. Unknown
I had my 2021 ram p/u in for some body work while they did a good job the repair. The technician had did damage to the bumper with a hammer. Well when I found the damage to the bumper I went back to the shop and showed Gary. He went and asked why .Gary came back and told me the technician had did the damage..so we agreed on a solution to fix the issue with the bumper..so I was told he would write it up and request a the repair so after a week he told me that the bumper need replaced anyway so they don't need to replace it..the bumper may have had a small mark on it but it was my choice to make.on weather to keep it .not have them damage more..SO I SHORT DON'T GO HERE RUN RUN .my next stop is court to sue ..
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June 2022 by Wendy Lockwood
Awesome Customer Service Looked over My Car's hail damage Which was more than I could see Gave me the estimate faxed it to my insurance company Fast, Friendly Caring Service I will recommend them to My Family, and Friends.
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February 2022 by Thais
Great place and great service. Lisa was amazing!!
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January 2022 by Courtney Dutton
I am very impressed with Lawton Collision Center. Just picked up my vehicle this AM after getting it repaired and I am beyond happy! Lisa and the team are awesome!Service: Body & Trim
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October 2021 by Heather McWhorter
By the time my truck was fixed, I felt like I was apart of this amazing collision repair family. They were all top notch experts and did a fantastic job on my 2018 Chevy Silverado when it was TBoned by a high, unlicensed 30 year old female who got out laughing after hitting me. This Collision center had to cut into my frame and did a PERFECT job! Ms. Lisa at the front end is so friendly, calm, and professional.
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August 2021 by Barbara Hollis Morgan
Great bunch of people! Would definitely recommend them. All personal was very friendly and helpful. Lisa is the bomb. Thank you for getting my little car fixed up. ❤Service: Body & Trim
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May 2021 by Aaron Dickman
Excellent repair shop! Took my vehicle in on Monday at closing time and picked it up Thursday afternoon. This was not a minor repair. The workmanship is very good and so is the staff in the front office. Thank you for taking good care of my vehicles all 3 times.
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January 2021 by Christi Walker
They didnt even hook my lights up after fixing impact damage from deers. Rode home without park light. Unsettling i felt.
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December 2020 by James Newkirk
Great and friendly staff, I believe they was honest with my vehicle issues. I would recommend
