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“I have been with ATT for 2 decades and Jason P definitely made this experience one of the least stressful and enjoyable yet. I appreciate his patience and care as an older adult. Thank you Jason!”
“This is the location I totally prefer. I've been to the other location on Lee Blvd. And they were rude and acted like my coming in was an inconvenience to them. They were too worried about visiting with a friend of theirs parked out in a car in the parking lot. That was years ago. But that one experience deterred me from going back there to that location, even if it was closer. I went to the location on Gore and have gone there ever since. The guy Tim is very professional and has always been there. Nice to see a familiar face when u go to a place for a service that is vital to yr everyday living experience involving communicating with the world. But this last time, Tim was busy assisting other customers so his co-worker (forgive me for not remembering his name) helped me. He was awesome. I would say that his professionalism and niceness was a breath of fresh air becuz in my ignorance I didn't think anybody could be as good as Tim in giving me a nice experience with wanting to get a phone. Maybe Tim trained him very well. Maybe he has a natural gift for just making folks feel comfortable. But those two guys together running that store are, in my opinion, a total asset to the Assist Wireless company. These gentleman deserve recognition for being so awesome, patient, and helpful. I hope this review helps in making them known to Assist for helping them do what their business is designed to do. Assist Wireless, yr lucky to have two great people working for you. Please let them know that they are doing such an awesome job. Five stars, five stars, five stars.?”
“Excellent customer service at this particular store. Alexis helped me, she was very friendly and helpful. Her computer was glitching out and causing problems but she did a great job at getting the issue resolved and sending me on my way as a happy customer. Definitely recommend this store for all your needs and recommend boost to give that girl a promotion with a raise for her top notch customer service and problem solving abilities”
“Axel was the greatest made the switch painless and went above and beyond to get us switched the manager was the sweetest and most amazing help ever the whole staff at the 2nd st store are the greatest thank you guys”
“The 2 reps here are awesome! I came back today just because of the service that I had previously received. I was not able to get serviced the first time but the customer service provided was so good that I came back. Lee Lee assisted me today and was AMAZING! the reps took their time and made sure they helped me in any way that they could. If you need a new phone, GO HERE!!!!!”
“Came in to switch from Verizon because my bill was horrendous and Ray helped us get everything set up and situated, also he was very patient with us!
Then we came back in about an hour later because we got the info we needed from Verizon and Bevis helped us sort through the lies and tricks Verizon was spewing to get the rest of our stuff finished. So appreciative of these guys!! Definitely will recommend to family and friends!!”
“Sierra and the other lady I forgot her name I think Michelle or something like that. They were very courteous and took their time with me when I went to buy a new phone.”
“I have been a Metro customer for several years and my go to place for purchase, problems, questions has always been the store west of Sheridan on Gore Blvd. My daughter's Metro phone would not let her send texts for yesterday and she didn't realize she had a problem until today. She is super busy right now, just bought a home, works full time and having some health/stress issues. She seriously needed her phone to work properly at this critical time. She had 30 minutes today to go into a Metro store and see if it could be fixed before a doctor appt and then go to work at Ft. Sill. I called Kristen(?), whom has helped me numerous times, to ask if there was anything else we could try to get her phone to work. Kristen said have my daughter call her. My daughter did and Kristen walked her through how to fix it. My daughter was so relieved to get her texts out again. Kristen has always been courteous, helpful, and knowledgeable and today she was outstandingly great and we are so grateful.”
“Service was great. Chad took care of me and had me in and out in less that 15 minutes, and that's even working with one arm. The fact that he was in an accident this morning and still managed to come into work is amazing. Super surprised that upper management even let him come in to work. This man needs a rise because he is not getting paid enough for what he does or has to put up with.”
“The store is easy to spot from the parking lot and the inside is clean, organized, and well laid out. Phones and accessories are clearly displayed, which makes it easy to browse and ask questions. Helpful setup overall.??
Good experience overall. The team helped me switch phones and made the process easy to understand. Pricing and options were explained clearly, and I didn’t feel pressured.???”
“I have only good things to say about the store on 6th and Lee Blvd also all of the people are so very helpful and patient to take care of everything you may need about the plan and any questions you have.?”
“Isabel was so helpful with our pixel watches and new phone!!! I loved that she remembered us from the last time we came in. She deserves all the raises and promotions!! Best customer service proud to be a part of T-Mobile”
“I was with US Cellular many years ago. When I started having trouble with reception with my previous 2 carriers because of take overs, I went back to them and haven't ever regretted it. The reception is top tier anywhere I go. The people in the store are friendly and knowledgeable. My only complaints are that the put a app on the phone that I can't get off that prevents me from using some features of some of my apps. I can't even stop it, it has complete control over everything on my phone. Then there's the $5 credit I was supposed to receive for paying my bill early, that I haven't ever gotten. But it's still my favorite carrier.”
“Tyler was amazing. He was very helpful and knew a lot of plan details, and deals going on. I only planned to upgrade one line but after listening to the deals and him showing where I could save a few dollars across my whole account. I upgraded two lines instead and he never made me feel like I had to do it now or I would miss out on something. Thank so much Tyler!”
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“Outstanding service!! I had been struggling for two days trying to get my new Air Pods Pro 3 volume control to work on my Air Pods. After watching MANY YouTube videos, I decided to visit my local AT&T store for help. Mackayla the associate that assisted me, solved my problem in less than 2 minutes! Her expertise and friendliness turned what had been a frustrating experience into a breeze. I'm extremely grateful for her help and highly recommend her service! As well as the service and hospitality from the entire store! Thank you Mackayla for all your help. Paul (Tallpaul) Campos”