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February 2024 by jared bachrach
This place has the returns right when you enter but your not allowed to exit how you came in. You have to go through the store to the exit to the other side eventhough you are not shopping there. Totally dumb
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November 2023 by Hope Bailey
Not sure I like it. It was my first time. I felt overwhelmed. We went looking for Cherry Coke and meat. I found the meat, and several other things. There was quite a few self check outs , but only two staff check outs. I went to the first staff check out line, and some guy pushed in front of me while i was getting my stuff out, and starting taking out his stuff, and putting in onto the conveyor. Then I left upset, and went to the next line it happened again. But this time I said NO sir... I am in line. He said then hurry up. The check out doesn't provide bags or boxed. Which is something the staff should have told us when we bought our card there, so I could have went out to the car and grabbed some of mine.
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November 2023 by Allison Carver
I just want to give a shout out to Kevin W. who works at the gas station. I recently broke my leg and he saw I was struggling and he went above and beyond to pump my gas for me, and then refused to take the 5 dollar bill I tried to present him. If I didn't live 3 hours away, this would be my everyday gas station. 10/10 would recommend!
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November 2023 by Roger Gambill
When I joined Sam's club the lady at the desk was just the nicest, sweetest and most helpful person. Sam's was very well stocked and very clean.
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November 2023 by Sigrid
the lady at the costumer service was really, Helpful, Friendly, and the most Attentive. Alondra, and even though she wasn’t sure about an item, she found out quickly. ??
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October 2023 by J P (cork p)
A very quiet Sam's. In lawton ok.Well stocked, low prices. Workers are very helpful. We are tired from the concrete floor. Wichita falls one is an hour away but much more crowded.
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October 2023 by Ben P.
Well I've got to say I was getting my old truck a drink at the gas pump, and for some unGodly reason I could not get the pump to work. Mr. Kevin W. Step in and was very helpful in this embarrassing situation. He was very accommodating and well mannered. I would definitely recommend getting gas at this station to all. Thank you for your help Kevin . I appreciate you.
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October 2023 by Shannon M
Great products and prices. Sometimes there is a wait to check out.
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September 2023 by FJB
Word to the wise... DO NOT UPGRADE YOUR MEMBERSHIP AT A REGISTER. back in May 2023, we were asked by a checker if we'd like to upgrade from the basic to the next level. She told us the perks and stated if we upgraded or also extended our membership another 6 months out from our current expiration. So we upgraded. We'll, the extension was a LIE. I received an email stating out membership was due for renewal in 7 days. When I went to customer service, the woman told me that wasn't true. Not sure if we will be renewing. Either the gurl lied or wasn't trained properly. Either way, sams needs to ensure thus doesn't happen again!
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September 2023 by Roger Waldroop
Snackbar Soda Fountain has not been working now for around 2wks. Today, their Sunday Machine was even down. Why doesn't Sam's Club Fix these Issue's?
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August 2023 by Lau Ren
Updated review:No napkins, no fountain drinks (but you can get a can for the same price with no refills). Tables are covered in trash, trash all over the floor. Perhaps they are unaware they are a bulk supply store. They could get paper towels out. Just witnessed a worker come out to the confinement station opening the drawers and digging through things with gloves. Then, go back to the food and is handling with the same gloves. You’d expect better when you’re literally paying to come to the store. A man is in a hairnet and a woman with long hair is not and she has no gloves. If I’d have seen this before getting my membership card, we would have definitely not joined. Extremely unsanitary.Pros: Ample parking and oversized carts if needed. Staff was friendly, selection is vast and a wide variety of items.Cons: couldn’t find basic items like liquid dishwasher detergent. Very few registers open and the fast food section upfront was extremely packed up on orders with no pizza or hotdogs out for purchase.
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August 2023 by Tabatha Pepin
This is by far the crappiest Sam's club I have been to. There staff are a bunch incompetent people. I went to go pick up my order and they forgot 7/13items Didn't think to check and made it all the way home so I could wait on the phone for almost 30 minutes to get the order fixed. Then I got to drive all the way back to get it fixed with absolutely no compensation for my time, gas and inconvenience.
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August 2023 by Aaron Alexander
Every time I come here and try to get something to eat while I shop they have been out of pizza, soda and/or cups for the soda. I have been letting it go but this was the last straw. It's ridiculous for a sams club to be out of most/all items on the menu including drinks multiple times throughout several weeks. This is by far the worst sams in the state of Oklahoma and I have been to 90% of them. I would give them -2 stars but I can't. It's also extremely dirty in there.
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July 2023 by My Dell Computer
The store was great but the attendant at the gas was talking to a lady filling her can AND smoking.
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July 2023 by Crystal Johnson
The greeter at the end that was scanning receipts, scanned two people ahead of me, and that I was the third person, looked at me, and then continued to scan two more people behind me. I noticed that she skipped me, and as she was going to the third person, I said excuse me, honey I was next. She looked at me, scanned my four items that I got, and I was walking out the couple behind me laughed hysterically, loud at whatever joke or thing that the exiting door greeter had said, and when I turned around and looked, I noticed that I was the only person that was not black. I felt very uncomfortable. I have been a Sam’s Club member ever since I can remember and this particular Sam’s is one I will not be coming back to.