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December 2023 by Sally Spangle
The employees have terrible customer service skills. They're only friendly with people they know. They're cold with everyone else. They make you feel like you're wasting their time. If I didn't need their services, I wouldn't go.
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July 2023 by Ashleah Teafatiller
They are refusing to label my package???(I presented an email with the prepaid shipping information)
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March 2023 by Gary Braun
Lawton has the worst usps service I've ever experienced, these are the most useless sorry excuses of people I've ever seen. How do you not deliver a package 3 times, say it's a avaliable for pickup, go to pick it up and get told we can't find or. Scramble around and then call the driver for your route and confirm the package is on the truck and out for delivery, and then said truck shows up and gives you nothing. This post office is about to learn.
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February 2023 by Indian Jamaica
I live at the arrowhead Apartments this post man he don’t deliver no packages believe it or not I don’t get no packages and I live right next to the mailbox and due to the fact I can’t really walk and I have left letters in the mailbox letting him know, and he still don’t leave none of my packages he don’t let nobody know. This man need to be fire.
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December 2022 by Pote2008 Afifi
Excellent service. Staff very courteous and professional. Made going to the Post Office a pleasant experience.
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June 2022 by Lil_Aurora_917
For months I have had issues with my mail and the automated phone system is no help, haven’t gotten any help with the mail I should be having delivered. For months I have not received important mail and have had trouble with my mail getting where it needs to be
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April 2022 by R Casey
Just sent a package of fresh baked bread off to a friend while visiting my mom. I must say this is one of the best interactions I’ve ever had in the post office. I was helped by Gary and he was such a pleasure and delightful!!! Thought I should shout that out ??
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April 2022 by F bell
If I can give a million negative Stars I would totally do it this post office, staff management, carriers are just a disgrace to America and human beings. I'm not just upset because the couriers are lazy and don't want to deliver small packages I'm upset because at the end of the day my whole neighborhood has to play musical mail and return each other's mail over six houses. The couriers talk on the phone, listen to music which I have no problem with, but if you can't do two things at once you need to quit and I'm sure they have no issues cashing their paychecks. We count on USPS to do the right thing I'm a disabled veteran I've had late VA letters, letters that they said they delivered that they didn't ,letters that have been six blocks over and we had to go find one another in order for me to get my mail this is completely ridiculous. I have talked to the management they do nothing. I am truly sick of this The next step is Congressional against this post office. Your best bet is to beware pick up your mail yourself or you probablyyour best bet is to beware pick up your mail yourself or you probably won't get it.
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February 2022 by Rosyn Whyr
Postman once Damaged a planter a live plant was in. Couldn't, for some obscure reason, deliver a plant and left it in cold conditions. Plant ended up dying. Almost killed other plants by not keeping them This Side Up... Lied about a delivery attempt when I was sitting quietly in my living room while my son was napping. My car was in driveway... Valentine's day ruined from that lie.
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February 2022 by Ashley Fry
Option I need is not on the menu option that’s soooo worried about a COVID test kit and reporting any vandalism to their stuff they should be monitoring anyway but heaven forbid they add a speak to a human being option.
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November 2021 by Diana Kraska
Thank you Gary for all your help today, the customer service here is outstanding and the workers are extremely helpful so you can get a good deal for your buck!
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September 2021 by AG J
I travel across town and past other usps just to go to this one. The people here are always so nice, friendly and super helpful. A lot of the bad reviews on here are about usps in general not for the people who work here. I will continue to always drive across town to mail my packages here, just because of the excellent service I get.
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September 2021 by J
If you want The packages you are sending out stolen This is the place to go. They will steal your mail here.
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July 2021 by Lance Griffy
They have a hard job and they do it well
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May 2021 by Alaia Bazor
I am giving this place 5 stars bec of Gary!He has the best customer service I have ever had at a usps!As soon as I walked up to the desk he was so polite started joking with me he we just a ball of sunshine.I live Way closer to the other usps, I came to this one bec I had a apt. Very glad I did. I will be coming to this one from now on.
