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February 2024 by Marie Caro
I placed 2 orders on line and paid with credit card in Dec. Never received any notification about order. After 4 or 5 weeks I called store and they had them but said I had to pay for them. I already paid and had credit card statement to prove it. I first called On Lne Walgreen Photo customer service.. they did not have my name or order or anything about the transaction, but pictures were developed and charges were placed on credit card. I then contacted credit card company and they disputed the charges and then after all that process was completed and deducted from my card, I went to store and paid for and picked up photos.
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June 2023 by Belinda B.
I was on hold for over thirty minutes. When the woman in the pharmacy finally answered she said my doctor had not approved Rx yet. I was in middle of explaining to her that the Walgreens app said differently and she hung up. Unacceptable!!! I have filed a complaint with their corporate office.
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December 2022 by Marie S.
I just sat for over 30 minutes on hold waiting to speak to someone in Pharmacy with one caller ahead of me. Several times the phone would ring and then the music would start again. My husband is very ill and needs his first prescription from Walgreens as a TriCare for Life patient. As all Express Script patients have been notified in Lawton that we wouldn't be covered by our regular pharmacy anymore we have to go through Walgreens I was trying to find information as to how we can get our prescription through the pickup window for the first time. He is too ill to go into the store and wait his turn. After being on hold for so long he decided to go to our former pharmacy that we have done business with for over 45 years. We no longer have a co-pay there but at least they are quick and know how to take care of their customers. Walgreens is so understaffed in the store too. I should have known better because I can never find anyone available to help me with anything. The last time I was there I had to walk over the place just to find someone to check me out. This is unfair to the few that work there and even more unfair to the customers that have to shop there.
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May 2022 by Brandie Parker
The wait time to get a prescription is unacceptable!
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November 2021 by Allen Cason
service leaves a lot to be desired,waited in line for an hour
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October 2021 by Jeff Eisenhower
they don't check prescriptions... there's no communication between the pharmacy.. patient.. nurse.. or doctor... I was almost killed by kim holland and jennifer Cargill
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October 2020 by Robin Hinson
Rudest people ever!! Talk over you, loud and act like they hate being at work...ugh
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May 2020 by Karmen Young Gore
Why are Walgreen's pharmacy employees NOT wearing masks? I just walked out of the 701 NW Sheridan Rd. Lawton, OK location #04703, and only 1 person behind the pharmacy counter was wearing a mask. This is a disgrace and totally unprofessional considering the current pandemic. This will definitely be my LAST visit to Walgreen's.
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April 2020 by Justsayheidi
I went to print some picture and no one knew how to help me. It was very frustrating ☹️
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March 2020 by Mikel Holland
Great store! Seth runs a tight ship!
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January 2020 by Heidi Bonet
I went to print some picture and no one knew how to help me. It was very frustrating ☹️
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January 2020 by Christie Lynn D.
Louann was amazing. She was fantastic. Kind. Considerate. Persistent and caring We are here for a sudden and very sad loss of family member. Usually Walgreens really comes through in a pinch. This tlme Louann made that 5-star. Thank you so much Louann. You rock!! Melody does not make it a 5-star post. She is a Pharmacist that is not the quality we are accustomed to for sure. We do math.
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December 2019 by tɨʄʄaռʏ ʟaɮʀaʊռ sօʀʀɛʟʟ
Great customer service
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November 2019 by David L Mihalik
keep returning every two hours to be told in a half hour. must be in a really different time zone than me. third trip in and just now working on it?
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June 2019 by Clintina Glass
The service is slow but,they stay open later then any other pharmacy in town. So I stay with them