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October 2023 by Cletis Ralls
Great service. Reasonable prices.
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August 2023 by Aymie Ince
Took several days to get my washer and dryer as well as a fridge delivered. Then the day they delivered the washer and dryer. I tried to use the washer and it wouldn't spin or drain well so I was told I would get a replacement delivered first thing the next morning then told around noon then called 30 minutes after noon and was told they were just loading it. And here is what I found in the dryer vent. It was not even cleaned before they delivered it. Not very professional at all! Not happy in the slightest. People running the Mcalester shop are pretty rude to say the least!
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September 2022 by Amy Hart
I went in to store and got a refrigerator and after everything was done when I walk out of there thay cancel my order do to someone I had bring me in there I had no idle that she had a problem with them she live in a different place then me my hubby had problems with them in Wyoming and the store was ask to leave town his ex wife rented from them a tvs and laptop and the laptop came on and cam was on thay could see everything
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August 2022 by Kaine Roberts
Last visit manger said if I place order online I could come back pick it up at the store just went in after placing order and was told that they will sent it too me
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July 2022 by Tammy Honeywell
Don't get me started ?
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February 2022 by Michael Roberts
I’m only giving the store a 3 star rating due to my most recent experience. Up until now they have been great. I purchased a sectional online several months ago, I returned it because of it not being a high back, when we reclined the ends our heads were above the head rests. So I picked out a used reclining Sofa and Loveseat to replace the Sectional. I went back in to see about getting a new recliner and talk to them about returning the Sofa and Loveseat, I was told I could only get a used chair because of my returns. Really? I’m returning a used set, not a new one! I have 2 other leases that will be going back to them when the payments come due! Who would of thought?
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January 2022 by CJ Boswell
Great Place... Helpful & Friendly People
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September 2021 by Gabriel C.
I went to Aaron’s and spoke with jor-el he gave great service!! And the driver was very helpful. Thank you guys!!!
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March 2021 by Shana Hacker
This place is a joke. False advertisement is just the beginning...LOUSY customer service by a LOUSY lazy staff, and LOUSY quality appliances. Guaranteed rip off at the McAlester OK store for sure!!
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December 2020 by millie flood
Waitin on a bed to be delivered was told before 3 it's now almost 4 lady on phone was rude and not helpful at all.
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July 2020 by Molly
When I had a problem and couldnt pay my bill for the first time on time I was worried and scared the wonderful lady at this store helped me more than I could've asked and was beyond helpful and kind.
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July 2020 by Chanler Vaughan
Amazing service and they gave me they best price!
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February 2020 by Shonda Robinson
Nice people
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December 2019 by Molly Forrest
When I had a problem and couldnt pay my bill for the first time on time I was worried and scared the wonderful lady at this store helped me more than I could've asked and was beyond helpful and kind.
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October 2019 by Brittni Rivas
Current management is absolutely terrible. I've purchased several items from this Aaron's before and never had an issue, but current management caused the loss of a good customer. Not only did my item arrive at my home broken, but full of roaches. I had to hire someone to spray my home. We didn't see the roaches until the following morning. I had already filled out the questionnaire stating my item was great before they had completely unloaded. Once I saw the broken piece I said I wanted to change my answers on the survey. The lady wouldn't let me. She said she would get supplies and make sure it was fixed the next day. I waited 4 days and nothing. After seeing the roaches and no one came to fix it, I called them and told them to come back and get it. It took them 3 more days to come get it, but I had to tell them that if they didn't come get it their furniture would be sitting in my yard. No telling how long I would have had to wait. Never again will I rent from McAlester Aaron's under current management.
