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February 2024 by Sheanna Griffith
My service appointment went great!
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February 2024 by Gearidi Stidham
I didn’t have to have to wait any longer than expected. They started on my vehicle right of way. Friendly, quick and efficient.
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February 2024 by Warna Gibson
I wanted to visit with Smokey Wood and Tanner Wood and thank them for their expertise along with their personal commitment to helping me find the right vehicle for me, but I was told they are no longer with your company. I would like to say that you definitely lost two good employees as they were the only reason I bought from Toliver.
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February 2024 by Denise Tackett
Poor salesman. Jackie was very nice. He tried. Unfortunately, the dealership let us all down. Used car we were trying to buy (paying cash) was nothing but problems. We drove an hour and a half one way, two days in a row trying to make the deal work. Unfortunately, the service dept didn't have near enough staff. It was a brutal experience. We finally walked away and bought elsewhere.
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January 2024 by April Everett
I had a great experience getting my car serviced. The team was very professional and got the job done! A big shout out to the hard work and dedication of the employees.
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January 2024 by Ray peaslee
Good service team
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January 2024 by JerriKay Henry
Called them on the phone to make sure vehicle was there. They had it ready when we got there . No haggling. Very easy process . Very pleased. Fair price and very courteous staff. Would definitely buy here again.
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January 2024 by Sheila Johnson
The dealership worked very hard to correct the factory recall part and make everything work the way it was before the recall part was instaled. Thanks for there hard work!
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January 2024 by Carlos Gonzalez
I waited for about two hours to get my oil changed done. Then, finally they got me out of there, and I could hear a noise as soon as turned my truck on. I opened the hood, and I noticed a mess of oil. They spilled oil all over the front of engine and belts, they tried to just wipe it off. However, I could hear the belts squeak and the motor was all dirty.The service writer asked me if I wanted to get it cleaned which I stated I wanted my truck the way it went in. I was out of there after another 30 minutes.
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January 2024 by Chelsea Scott
Friendly over the phone, but HORRIBLE experience once I got to the dealership.I was told the Jeep Grand Cherokee I was coming to look at was a non smoker, clean, tires were good (above 50%), nice vehicle, etc. I was planning on buying this vehicle. I made a 3 HOUR drive to the dealership and the vehicle had scratches all over it, smelt as if it HAD been smoked in, tires were awful, tire sensor lights on the back didn’t even work, hair scrunchie in the back (trunk) not clean, head rest on passenger seat was CLEARLY BROKEN IN TWO PIECES! I turned the keys in and was leaving, because I was so mad, the sales woman came out and asked what I thought and after telling her all the problems, she didn’t seem to care at all, didn’t offer to do anything to try to get my business or even apologize to me for wasting me and my husband’s time after knowing we drove so far.I was VERY disappointed and felt so let down, I would never do this to anyone, how can someone be ok treating a customer this way and lying to them? We wasted 6 HOURS of our day, wasted money (gas getting there and tolls) and put un-needed miles on our truck going to see this “great vehicle”. If I would have known about the TRUE and HONEST condition of this vehicle, I would have never took time out of our day to see it.
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September 2023 by Eric Harshaw
Drove up from Texas today and picked up a 2023 1LT Camaro in Sharkskin metallic. First of all, absolutely love the car. Everything I expected and then some. Second, the buying experience was one of the best I ever had. Tanner, Nick and Wes were terrific. Whole process took about an hour. I had a trade in and what they quoted me for an offer was exactly what i got. There were no surprise extra fees whatsoever. I highly recommend this dealership. Thanks again guys.
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July 2023 by Mike Fitzgerald
Bobbie did great! 0 Complaints at all, very easy to deal with. Smooth and simple transaction. Wont be the last time I purchase from Toliver.
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July 2023 by Yolanda Denton
I am so excited to start looking for my dream car with Tiffany. I have been talking to her on the phone and she has been working very hard to help me find the best fit! She has been wonderful to talk with and very knowledgeable! Can not wait to come in and find my dream car! Go Talk with tiff! She is the best!!
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July 2023 by Duane Ray Holloway
Had an appointment on Monday labor day. Show up at 8am in the dealership is closed for holiday. Left truck and put keys in drop box. Called next day to make sure service advisor got truck checked in. He assured me they did. So after work I drove by to see if I could see my truck and I did parked out in the lot away from building. I thought strange since I did have an appointment. Couple day went by and truck hadn't been moved so I called was given story since it was a warranty they had to get everything set up. So I said ok. I drove by everyday for a couple weeks truck never moved. Third week in I called mad and had a few unpleasant words with someone because serice advisor was busy so poor lady caught my anger. I stopped by the next day truck was still in same spot. So I went in to service dept stood at service advisor door waiting to talk to him he was on phone and I kept standing there for I know 20 min he stayed on phone. I felt I was being avoided by him. Finally a lady asking she could help I told her what I was doing so he evidently went around to a different door to his office and came back said same story about warranty and they was getting on it. So I left. The next day my truck was moved I couldn't see it. Anyway on June 28th they have truck finished after a month of me not having a vehicle to drive. I thought I had this bad experience mainly because I had a warranty and was being pushed back behind other customers. And the advisor was ignoring after my continuing to cal and check progress. He wasn't even come speak to me when I picked up truck but I could hear him in the other room. Bad bad experience for the second time. I had truck in a few months earlier for a torche converter replaced and part of the same problem this time was the seal leaking that they probably did wrong the first time. Because it was already replaced the first time around.
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July 2023 by andrew jackson
Service department is terrible. Had a 2013 Cadillac cts there for 5 weeks, they couldn't diagnose issue tell us we owe 175 dollars for nothing. This place is a STEALERSHIP, I get it you couldn't figure out problem that's fine but you should not charge diagnose fee if you did nothing and make us wait 5 weeks. Terrible service.
