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August 2023 by Lexi King
I am very mad at Sally’s beauty I went in there wanting to change my hair for school and I asked the lady with black and blue hair for some help and it seemed like she didn’t really know what she was talking about I got the argan oil color fix hair color remover for 17.99 and two color brilliance cream color and a small bottle of developer those 3 products where 8 dollars each and when I went to pay I was watching everything ring up to 42$ and she told us the right price at first then my friend pulled out his cash and then she said oh I’m sorry it will actually be 70$ and so my friend gave her that and when I got back in my car I realized that it wasn’t that much so I go back and ask the lady for a receipt cause she didn’t even offer me one (btw I’m just a 16 yr old kid) and she said she couldn’t do that and then I asked her if my friend gave her the right amount of money and she proceeded to lie in my face telling me that I dropped a 20$ bill on the flour and that she gave us our change but she only gave us 2$ back the products worked perfectly fine but not the workers in there she should be lucky I’m not a mean person and she is lucky I didn’t tell her manager about all of this.
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January 2022 by Kristina S
Always has exactly what I need and very friendly service.
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September 2021 by Kipp Opperman
The staff is real friendly and knowledgeable. And the products are better quality than retail stores.
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June 2021 by Jen Poffinbarger
Always nice and friendly workers. Store is always clean. Most of the time well stocked.
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May 2021 by Kristina Storment
Always has exactly what I need and very friendly service.
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April 2021 by kuts_by_kristal
Every time I talk to these people they are mean and unprofessional no matter how calm and soft I am.I called to simply ask if they had something in stock and the lady sounded like she was drunk. So I asked her to repeat what it was (because I could hardly understand her with her slurring) that she was trying to tell me they had instead and she screams at me saying “OH MY GO* I JUST TOLD YOU!”I just hung up immediately after that because I’m not going to sit there arguing with a drunk telling them how unprofessional and mean they are.Just order on Amazon. It’s cheaper, faster, and you don't have to deal with any drunks.
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April 2021 by Selena Srader
They’re always so nice and help me
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February 2021 by Brittany Fischer
This was one of the worst customer service I’ve ever had to deal with. I’ve spent almost 350$ in four days at this store. The manager had the audacity to judge my character by saying I didn’t use the hair dye I purchased because it wasn’t all over my skin. Even though I brought both EMPTY HAIR PRODUCTS BACK. She wouldn’t shut the hell up and kept assuming I was lying. I got a product from you that didn’t work and I’m getting harassed for it because I wanted my money back. So you assume IM LYING!!!! I wouldn’t of asked for my money back if your employee that sold me the product didn’t tell me I could get my money back if I didn’t like it or it didn’t work. Very unprofessional I’m surprised she is still employed. I contacted corporate about this experience. You lost my business and I will spread the word of how unprofessional Sally’s in Mcalester is. Completely unpleasant experience I would rather drive to Muskogee then have to deal with this store again.
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February 2021 by Brittany F.
This was one of the worst customer service I've ever had to deal with. I've spent almost 350$ in four days at this store. The manager had the audacity to judge my character by saying I didn't use the hair dye I purchased because it wasn't all over my skin. Even though I brought both EMPTY HAIR PRODUCTS BACK. She wouldn't shut the hell up and kept assuming I was lying. I got a product from you that didn't work and I'm getting harassed for it because I wanted my money back. So you assume IM LYING!!!! I wouldn't of asked for my money back if your employee that sold me the product didn't tell me I could get my money back if I didn't like it or it didn't work. Very unprofessional I'm surprised she is still employed. I contacted corporate about this experience. You lost my business and I will spread the word of how unprofessional Sally's in Mcalester is. Completely unpleasant experience I would rather drive to Muskogee then have to deal with this store again.
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January 2021 by Me Opperman
The staff is real friendly and knowledgeable. And the products are better quality than retail stores.
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January 2021 by Shannon Baggett
Very professional and friendly people.
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November 2020 by Mea Opperman
The staff is real friendly and knowledgeable. And the products are better quality than retail stores.
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October 2020 by LouisenannyShannon52 Baggett
Very professional and friendly people.
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March 2020 by Hugh Reed
Very rude and unprofessional manager! She has very poor customer service and people skills!
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March 2020 by Ashton E.
This is what the manager did to my sons new shoes after embarrassing me twice, was very rude, snatched items I was going to buy from me, and accused me of stealing when i was about to spend well over $200! And had about $900 in my pocket!! The most unprofessional and disrespectful person working in the public. I've ever seen my whole life! This so called manager should not have her position or any position at all! And if Sally's is ok with this then maybe they shouldn't even be open! Because this is not the first time its happened!!