UScellular provides decent cell service, although some areas in town and during travel may experience service interruptions. Customers appreciate the helpful staff at the McAlester store, highlighting individuals who are patient, friendly, and go above and beyond to assist. One reviewer praised a staff member for being patient with phone-illiterate customers and getting the job done. Ruth Powell is recognized as an outstanding employee who consistently helps customers beyond expectations. Customers who switched from other providers, like Straight Talk, are happy with the overall experience and feel valued by the staff, especially during phone transfers. However, some find the initial setup process exhausting and the monthly bill fluctuates, which can be inconvenient. Overall, many are satisfied with the service and recommend the store for those looking to change carriers.
Very nice people, helped me with a tough issue, left very satisfied! I would highly recommend shopping here
January 2023
The lady that is named Ruth located at the mcalester okla US cellular office is wonderful and is very very helpful
January 2023
The person who helped 7s was awesome ???. She was patient with us as we are phone illiterate. Lol she got it done!!!. Excellent folks in that store in McAlester
