UScellular provides decent cell service, although some areas in town and during travel may experience service interruptions. Customers appreciate the helpful staff at the McAlester store, highlighting individuals who are patient, friendly, and go above and beyond to assist. One reviewer praised a staff member for being patient with phone-illiterate customers and getting the job done. Ruth Powell is recognized as an outstanding employee who consistently helps customers beyond expectations. Customers who switched from other providers, like Straight Talk, are happy with the overall experience and feel valued by the staff, especially during phone transfers. However, some find the initial setup process exhausting and the monthly bill fluctuates, which can be inconvenient. Overall, many are satisfied with the service and recommend the store for those looking to change carriers.
