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February 2025 by Anna Jones
So I went to this store and never really cared for the customer service until here recently I specifically asked the women’s name who helped me, and not only did she help me but she did it with a very friendly attitude and made me feel like she genuinely cared, her name was Kenda, Kenda gave me as a customer something that you don’t get often and that was outstanding customer service. She didn’t make me feel like I was an inconvenience and knew what she was doing. She obviously cares about her job and strives to know the things she should to be able to help her customers, I assumed with how helpful she was that she was a manager but apparently she wasn’t. Which is unfortunate giving her availability to take care of her customers and to uphold a friendly and happy worker. If this store had any sense they would make her store lead and give her a raise to show appreciation for taking her job so seriously. I’ve gone back several times because this store is now my favorite because she made me feel comfortable and helped me. Again KENDA OUTSTANDING
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August 2024 by Lewis de Montréal
Dollar General is always handy if you need something at a low price. The aisles are well-organized.
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April 2024 by Cindy Prochaska
This particular Dollar General store is cleaner than most any others. The shelves are normally well stocked, the restroom is clean, and shopping is pretty easy!!. The older gentleman who is a manager is always friendly and willing to assist. Evidently , a store manager was absent the week before Easter when I attempted to return a one gallon hand garden sprayer due to leakage on the bottom. There were the exact same garden sprayers on the top shelf at the Medford store. I had purchased the sprayer in Tonkawa at the Dollar General. I attempted to exchange it at the Medford store while I was there shopping. I was told by the two young men working that day that I was unable to return/exchange the sprayer at this store and that I had to return it to the Dollar General Store where I had purchased it!! The young man acting in charge (half shaved side of hair with the rest of his hair cut to a long pointed V- bleached blonde) and I argued a little about this policy...I even asked him WHEN Dollar General had started this policy!!?? Needless to say, I have returned the sprayer to the Dollar General store on Owen K. Garriott in
Enid! The district manager of the store there is a personal friend of the manager of the store in Medford and assured me that she would know of this incident! As he was refundng my $$$ for the sprayer, he handed me my receipt and told me that the next time I was at the Medford Dollar General Store to show those two young guys the receipt and tell them they are "damn liars!!!" I asked him if I was to use those exact words! ...He repied...Yes! LOL ..He also showed me the $$ general store chat group where this incident had been reported and addressed! Needless to say, he told me he was pretty upset that I had been treated so poorly because a customer ALWAYS comes first! He apologized and told me he was even more upset with the fact that those two young guys were too lazy to take my return simply because they were too LAZY to process a return!
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December 2023 by Derek Sparks (Sal)
Pretty sad to see my old hometown let corporate trash in. What's next? Probably something disappointing.
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September 2022 by Todd Bennett
Great place thank you
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July 2021 by B Streater
The manager of this store needs to be fired I have never seen a manager that was this disrespectful to customers in my life. He has been rude to my entire family and none of them will return back to this dump of a store. Also no one wants to smell your cigarettes while walking into the store its very unprofessional.
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April 2021 by Heather Dent
Love the Dollar Store, it's the little Walmart of our community.
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April 2021 by Justin Bentley
Glad it's close.
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March 2021 by Heather Moore
Great customer is always great.
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March 2021 by Bruce Backlund
Nice people
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December 2020 by Horus32 Clash With Horus
For about 10 months, this store was in excellent shape. Looking great. Then it started slowly going downhill. Now it's a wreck. And....it smells bad.
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August 2020 by Buggintown
Julie is a Gem! She works hard and is nice. Love this store.
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July 2020 by Mr Crowley
The manager at this store is so rude! He saw me coming up to the counter today & just walked off for 15 minutes. Didnt say a word. Will not shop here again. I'd rather go to Walmart in Blackwell.
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July 2020 by Ronnie Dio
I dont understand why the manager is so mean to people. He yells at nursing home residents. He yells at little kids. He yelled at my friend who has a brain injury & treated her like a child! Need someone friendlier.
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June 2020 by Sarah Hartman
Nice selection of items, friendly staff, clean store. The items were very reasonably priced and the checkout was quick.
