NAPA Auto Parts - Kelley's Auto Parts in Medford is known for its friendly, small-town customer service. The staff, especially Clay and Myron, go above and beyond to help customers, even staying open late to assist in emergencies. Customers appreciate the helpful, generous service and fair prices, often finding everything they need in one stop. The team is reliable and dedicated, providing quick solutions when parts are needed urgently, such as making custom hoses on the spot. While most reviews highlight excellent service, one comment mentions an employee with a dark hair and a small beard, though this does not affect the overall positive reputation. Overall, this business is highly valued by its customers for their helpfulness and quality service.
Can't say enough good things about Clay and his crew. Old fashioned small town customer service and very friendly. He went above and way beyond to help me. Medford Is lucky to have this business.
September 2024
I wish I could give them more than 5 stars! The kind owners of Napa Auto Parts in Medford were so helpful when my husband and I had trailer troubles outside of town. They were so generous to stay open a little bit late to help us out when we were in a pinch. Customer service was an absolute 10/10 !!
October 2023
Usually great, except for the guy with the dark hair & the little beard. Sorry, idk his name because he's not important enough. He's weird. I think he likes men.
