Casey's is a local corner store that offers a mixed experience for its customers. The morning crew is praised for their amazing service, while one employee with a pierced nose and barbed wire tattoos is noted for having an awful attitude and poor customer service. The evening shift can be challenging, as evidenced by an incident where a customer aggressively berated a cashier named Tracy over a malfunctioning gas pump. Despite the customer's abusive behavior, Tracy remained calm and professional, trying her best to explain the situation. Unfortunately, this type of appalling treatment from "Karens and Kens" seems to be a common occurrence for customer service employees. While the overall experience at Casey's is generally positive, with the store being described as a "very nice corner store," there is one consistent issue - the gas pumps often fail to print receipts, which can be problematic for customers who need them for tax purposes.
I just wanted to share that I really enjoy coming to the Casey’s at Reno and Post. The store is clean and looks nice. The staff is fantastic, very friendly, helpful, and I always enjoy my visit. I always seem to leave that store with a smile. Please give the staff a pat on the back and. recognized them for their customer... read full comment
November 2024
Great place to fuel up and grab an amazing pizza to go.
October 2024
First time I've gone to a Casey's and this location is very friendly. Answered my questions and assisted unprovoked. Very positive experience! ❤️
