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April 2025 by Tracie Paxton
Great job Jessica love her smile
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March 2025 by Elizabeth White
Jessica is one my favorite people in the world!! Customer courteous awareness is outstanding! Knowledgeable and quick to get things done. Jessica remembers who I am everytime go in there! Thank you! Store is amazing because of you!
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March 2025 by Jennifer Harden
Jessica is highly skilled and professional. I am very satisfied with the service I received.
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March 2025 by Pamala Jones
Jessica is awesome!!! We came in to add a third line to my account and Jessica was so helpful fixing my mom's phone. I am very happy and satisfied. She knows what she's doing.
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January 2025 by Roseanna Angelo
Jessica is polite, nice, and very helpful with my phone. She is a keeper for Cricket. I will love to use her every time I need help on Cricket issues. Thank you.
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January 2025 by Isidro Munoz
No complaints. I was assisted by Jessica and she really goes above and beyond. Very friendly and has a great attitude. Very pleasant experience.
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January 2025 by Ashley Williams
Jessica at the cricket on air depot is the best customer service I ever received
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January 2025 by Teresa Carter
Jessica was wonderful, hardworking and very endearing. She handled all four phones we had to get set up for the family and she did so with ease. We appreciated her patience, which also helped us be patient as well. Wonderful!
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January 2025 by A. R. Nelson
My wife an i alton nelson an linda harden have been coming here for 6 years. Mrs jessica have been a blessing in helping us every time we comes in. She is very professional, shes kind, polite, an kind hearted toward us. She makes sure what ever we need she gets it done. Thats why we come to this store because of mrs jessica. Thank you for your time.
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July 2024 by rachel brinklow
I had the worst experience this even! I'm very disappointed! We went in due to my mom's phone being broken right off bat lady tried to send us to a phone fix stolen not even wanting our business then tried to sell almost $200 phone if I was there she would of done it she was due for upgrade so we got it 100 she was not helpful to set up phone made sure it made call and was it not willing to help set up phone I will not being going back to thos store due to my experience
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July 2024 by Breanna Ivory
So I’m adding a line. This girl, said it’s not her store didn’t give a name or receipt. Kept saying the printer was down. When she showed me the total summary I saw Cricket Protect Plus and told her I didn’t want it. She said she didn’t select it on her end and she said it was their system. But again no receipt. So I’m leaving and we get a text saying “thank you for adding Cricket Protect Plus“ so I told her again I didn’t want that. She said call 611 bc she didn’t do it. She was done basically. Then said I always come in here I been coming in here giving her problems.” This is my first time having cricket in years. This girl is rude. And only because I called her out for lying. She said she had to go. And wouldn’t help me anymore.
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May 2024 by Wesley Woodward
If I could put a zero star on this company's upper management I would. The company really does not care about their employees or their customers. Iracema is stuck up and I saw her yelling at another employee. 5 stars to the old crew that was there they were awesome even though the ladies were threatened with their lives a few times. I saw it for myself and they still did their jobs to the best of their ability after the situation was handled.
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April 2024 by Rick Horn
Dani McKee is absolutely fantastic. So professional and knowledgeable and sweet. Thank goodness for people like her.
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April 2024 by Tony Brazille
Great customer service!!
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April 2024 by Julisa Martinez
Amber was amazing very nice and very kind
Best customer service definitely recommend