NAPA Auto Parts is known for its knowledgeable and friendly staff who provide excellent customer service. Customers appreciate how staff members, like the Assistant Manager, quickly identify parts and go the extra mile, such as finding suitable replacements or helping with car batteries. The staff is helpful in locating specific items like oil fillers and offers assistance with selecting the right products. The store also offers a welcoming environment, with hospitality including tea and coffee while waiting. Orders are processed efficiently, often arriving on time, and the staff collaborates with local auto repair shops to save customers money. Though the store closes at 6 pm, customers value the helpful service, fair prices, and the genuine welcome they receive. Overall, NAPA Auto Parts is a reliable place with knowledgeable employees dedicated to good service.
Came in with a copper battery connector that had literally fell apart. The salesman got me a proper (not copper) battery connector that fit perfectly for only $6. In and out in just a few minutes.
December 2025
they have always treated me good. dependabke oarts and great service. 5 stars isn't enough for these people
May 2025
Nice store. Sometimes has good sales on specific items.
