Queen's Beauty Supply is a favorite hair store for many, offering a huge selection of hair care products for children, adults, and seniors. Reviews note the amazing prices are OK. The employees, including English-speaking staff, are described as very helpful, nice, and quick to provide great customer service. The owner is also noted as very nice. Some customers express a positive sentiment about the business having a diverse staff. A point of criticism is the store's strict no-refund policy, even with a receipt. Some longer-term customers recall when beauty stores carried a wider variety of unique items like clothes and hats.