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October 2025 by Sherri Bruce
I was so excited to learn they had Internet, so I could stop juggling plans to avoid Cox's continuous rate hikes. Now that I've had USCellular's Internet for two months, what a mistake. At least Cox works. US Cellular wifi has been out so much, that in one month, I racked up 32 gig of data, instead of my normal 2. It's ridiculous how much I don't have service. The store associate was rude and offered miniscule help. IT, though kind, said the tower is out, but being repaired. If it rains, no wifi. If it's windy, no wifi. It's Oklahoma- It's pretty important to be able to check the weather at times.
DO BETTER!!!
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August 2025 by Liz Z
Micah helped both my sister and I with upgrades, getting our coupons processed, monthly billing, new covers, chargers, and phone protectors as well as insurance for them. Micah also helped transfer all data to the new phone so that it was fully functional before leaving the store. Service provided definitely exceeded my expectations. And application of the AARP discounts were appreciated.
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April 2025 by Alyssa Wray
ZERO STARS! Jeremiah the worker is VERY unprofessional. When confronted about the bill he promised would be lower than the current bill, he got very hostile. Consider doing business elsewhere so you are not lied to by this employee.
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September 2024 by Gard Strategies
Thanks, MWC US Cellular team for the fast, friendly, professional service today.
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April 2024 by Sylvie Scroggins
guy who was working last night (alone!) deserves a raise!!! We unfortunately had to come in close to closing time and he was very polite and helpful nonetheless.
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March 2024 by Reda
The young lady in this Store is very rude ,dismissive and impatient every time I've came to this store its been an horrible experience. She doesn't know how to explain herself in manner that everyone can relate to or understand she needs to retrained in customer service ? SERIOUSLY. I WILL BE GOING ELSEWHERE SO I DON'T HAVE TO ACT OUT OF MY CHARACTER And if I could give no stars I would.
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May 2023 by Krista Arnold
I will never do bussiness with us cellular again, my phone plan was supposed to be 60 dollars a month and they found a way to charge me way too much money for other service fee
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February 2023 by G - - S
I stopped in last Thursday evening,01/12/2023, with a problem with my new phone I received after an insurance claim.The Store Manager ( I believe his name was Mike ), met me at the door and asked me how he could help. I explained the issues I was having and handed him mySamsung Galaxy S21 FE 5G, he went right to work fixing each and everything I couldn't figure out on my own. It was Awesome!!All the other employees were keeping busy too. I'm guessing they rotate helping customers, so the young lady whose turn it was got up from her desk and stood by the front door to greet the next customer. It wasn't long after that someone came in & she took him to the area of the store he was inquiring about, and the next employee up went to the door! It looked like they had been trained very well and I'm hoping by Mike.About 30 - 35 minutes after I arrived, all of my issues & concerns had been taken care of and I thanked Mike and shook his hand. I told him his Customer Service was Excellent ( I was in that business for 46 years, & just recently retired ) and said he should get a healthy raise and be nominated for Manager of The Year! I was that impressed!So well done to the US CellularCorporate Store in Midwest City, Oklahoma! Keep up the good work ? ? ? ? ? ? ?!!!
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September 2022 by Emerson Mallory
Although I didn't get the phone that I wanted the The whole crew helped me to find something more suitable, Very knowledgeable and educated, They all answered the questions without any hesitation. I would definitely suggest you come to this store, this company
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September 2022 by Dana Wilson
Been going there for years! They are alway so helpful. Love these people! Got a new phone as well!
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November 2021 by Bobby Broom
Not satisfied today. Witbout udage today.
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August 2021 by Paul H.
Great people.professional people.very informative and helpful.they know there buisness.will point people to the u.s. cellular in midwest, city store.
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April 2021 by Ardena Mccormick
Victor was the best.... I mean it. He understood the miscommunication, between me and the offshore reps. He is to be commented.for his work. Thank again. A 10yr plus customer.
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December 2020 by Dewaine Watson
Excellent operation of a business. Associates are very helpful and quite knowledgeable of the product.
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October 2020 by Diane Grayson
My cricket bill was paid on Thursday October15,2020 on October17 my service was disconnected...the lady that took my payment didn't make in in until today October19 than I was told there isn't anything they can do......so I'm out $28 and no phone(i've had this phone for years and never missed a payment)........Don't trust cricket......
