American Tow & Recovery, Inc. is a reliable and professional towing company known for its friendly, caring, and attentive staff. Customers often highlight the kindness and helpfulness of the team, with staff members like Kayla, Garret, Kyle, and Ted receiving praise for their courteous and respectful attitude. The company’s drivers are appreciated not only for their professionalism but also for their positive and cheerful demeanor, which helps lighten stressful situations. Several reviews emphasize the company's dedication to customer service. One driver, Chris Cherry, went above and beyond by troubleshooting a mechanical issue with a cheerful attitude, offering advice on how to fix a linkage problem to save the customer money. Another driver, Hunter, was commended for his humor and friendliness, making a long wait more bearable despite delays caused by busy conditions. Customers also appreciate the company's quick response, especially during holiday emergencies—such as Thanksgiving night—when they came through after other companies failed to arrive, ensuring stranded customers and their families were safely reunited with their vehicles. The company’s staff demonstrates character and professionalism, often going out of their way to help customers even in difficult conditions like cold, rainy nights or busy holiday periods. Overall, American Tow & Recovery, Inc. is highly recommended for their timely, safe, and compassionate service, making them a trusted choice for towing needs.
The phone number on Google is incorrect. I tried to call but was told the extension was not available
July 2024
AMERICAN TOW & RECOVERY ARE THEY BEST & I WILL NEVER GO ANYWHERE ELSE!
March 2024
Kayla and Garret were so nice and caring. We had a good time which I was not expecting haha. Definitely would use this tow company again just because of them!
