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September 2025 by Tamara White
Me and my husband set up a business and checking account with Banc Firstin Moore off Telephone road and Jazmin was a very big help. She was very kind and patient and answered all our questions, we appreciate her very much and we loved how fast everything was taken care of and we even got our debit cards the same day!! Thank you!
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August 2025 by Ryan Shuey
I was helped by Mike Cynthia and Horacio and they did an excellent job, fixed every issue I had and did it promptly. I would recommend this bank to anyone and everyone the service is wonderful!
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April 2025 by Jason Stuart
Opened an account here because my work used them, I've had nothing but issues since. They are rude, anytime I use the drive through, no matter what time of day, it's a 30min ordeal. I can go to a 7-11 and do a transaction in 2 min🤦🏻♂️. They are not friendly, it actually feels like they waste my time on purpose and anything I do on the App takes a few days, my other banks are instant. Anytime I try and make an online purchase they decline it, no call, no text, just flat out decline. I'm an adult, I can make a purchase without their permission. This place needs to step up and let the Young kids at the drive thru find some fast food jobs that seem to adhere more to their demographic. In all fairness I've only used this branch, so the other branches may be better, but still the app is buggy, the transactions take days to process and that doesn't work nowadays. I regret ever opening an accou t here because all they do is waste your time, and talk down to you. Chase is a better bank, with happy Tellers and instant account updates.
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March 2025 by Walter Hughes
Been with this bank for 7 years went to bat for me when I made mistakes couldn't ask for a better bank everyone is friendly and knowledgeable
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January 2025 by Lesli Packhorse
Very nice and knowledgeable people. You should do business with them.
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February 2024 by David Couch
Cynthia M., CSR, was so very knowledgeable, personal, and professional in helping us update some account information. Thanks Cynthia!
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January 2024 by Arram (Spiritus Sancti)
BancFirst made it quick and easy to set up an account today, thank you Kylie Miranda for helping me today, you made this chore seem like an easy task and was over with quicker than I ever expected! Thanks a lot!! Five stars
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December 2023 by Carol Ennis
This branch is not the closest to my home but they are who I call when I need any assistance. The staff is very friendly and helpful
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November 2023 by Lana Pruitt
Great bank
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October 2022 by Bryan Castillo
Terrible managers up there. Tellers are great. Cynthia is very rude up there and disrespectful. I wouldn’t recommend her
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September 2022 by db just
Would not cash teenages son check for $150 despite the fact I have over 10 grand in my account, then would not deposit it in my account because son was not there there in person. I just chalked it up to an uniformed cashier. When I envolved the branch manager and got the same respone. I went down the road to Frontier State Bank and it was no problem. I asked them what if it is fradulent? They smiled and said you have plenty to cover it if is.DUH that's what I thought. After contacting my home branch of Bancfirst inquiring about the policy, they said that each Bancfirst has its own president and that is Moore's president policy.Redirected my company's sizable account to Frontier.
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March 2022 by Shannon Lowery
When you specifically ask the POLICY of cashing mature savings bonds, then show up to do so and there are other bank policy stipulations, it's ridiculous! Don't waste people's time!
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May 2021 by Tatiana Dzierewienko
Two words, RYAN KEGIN. He was the fine gentleman who assisted in the opening of my first bank account, years ago. I still talk with him from time to time whenever I need any help. Thankfully I am always transferred to him, even though I noved out of Moore into nw okc a few yrs back. He always remembers me and is the most professional, competent, and genuine banker I've come by yet at any of the other branches. At one point I was going to leave this bank, but the thought of not having Ryan in my corner made me stay. THIS GUY NEEDS A RAISE FOLKS!
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April 2021 by Ronald samaniego
This guys are very professionals and very helpful on everything they do hands down. So if you need a bank you can trust there is no better bank then bancfirst.
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February 2021 by Catherine Peterman
I absolutely love this branch and have been very satisfied with my service here. I use this bank for commercial banking and I actually switch to this location from another location on Pennsylvania Avenue. The reason I switched from the location on Pennsylvania to this location is because the long lines and the employees were not friendly at the other location. My experience with the Moore locatiom has been wonderful. They greet you promptly and even know you by name at this location. Highly recommend!
