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January 2024 by Arram (Spiritus Sancti)
BancFirst made it quick and easy to set up an account today, thank you Kylie Miranda for helping me today, you made this chore seem like an easy task and was over with quicker than I ever expected! Thanks a lot!! Five stars
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December 2023 by Carol Ennis
This branch is not the closest to my home but they are who I call when I need any assistance. The staff is very friendly and helpful
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October 2022 by Bryan Castillo
Terrible managers up there. Tellers are great. Cynthia is very rude up there and disrespectful. I wouldn’t recommend her
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September 2022 by db just
Would not cash teenages son check for $150 despite the fact I have over 10 grand in my account, then would not deposit it in my account because son was not there there in person. I just chalked it up to an uniformed cashier. When I envolved the branch manager and got the same respone. I went down the road to Frontier State Bank and it was no problem. I asked them what if it is fradulent? They smiled and said you have plenty to cover it if is.DUH that's what I thought. After contacting my home branch of Bancfirst inquiring about the policy, they said that each Bancfirst has its own president and that is Moore's president policy.Redirected my company's sizable account to Frontier.
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March 2022 by Shannon Lowery
When you specifically ask the POLICY of cashing mature savings bonds, then show up to do so and there are other bank policy stipulations, it's ridiculous! Don't waste people's time!
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May 2021 by Tatiana Dzierewienko
Two words, RYAN KEGIN. He was the fine gentleman who assisted in the opening of my first bank account, years ago. I still talk with him from time to time whenever I need any help. Thankfully I am always transferred to him, even though I noved out of Moore into nw okc a few yrs back. He always remembers me and is the most professional, competent, and genuine banker I've come by yet at any of the other branches. At one point I was going to leave this bank, but the thought of not having Ryan in my corner made me stay. THIS GUY NEEDS A RAISE FOLKS!
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April 2021 by Ronald samaniego
This guys are very professionals and very helpful on everything they do hands down. So if you need a bank you can trust there is no better bank then bancfirst.
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February 2021 by Catherine Peterman
I absolutely love this branch and have been very satisfied with my service here. I use this bank for commercial banking and I actually switch to this location from another location on Pennsylvania Avenue. The reason I switched from the location on Pennsylvania to this location is because the long lines and the employees were not friendly at the other location. My experience with the Moore locatiom has been wonderful. They greet you promptly and even know you by name at this location. Highly recommend!
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February 2021 by Morgan Reinart
Cameron Brewer & Michael O’Neil have absolutely been phenomenal to work with for our business needs.
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April 2020 by Kinsey Sharp
The absolute worst bank to be banking with during COVID19. To top it off, they have terrible business banking options and will not provide any direction or assistance to small business owners seeking assistance. Huge middle finger to you guys. I'll make sure all small businesses know it.
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January 2020 by Kevin Hill
Some of the most beautiful people to work with are here.
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October 2019 by ReShonda Pierce
I called yesterday and spoke to Ryan whom was VERY professional and knowledgeable about their products. I went in today and set up my account and he was outstanding in person as well too. Location is convenient and staff was professional. Lots of smiling and welcoming faces when I arrived. Thank you
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November 2018 by A Childers
Love Bancfirst. Staff are friendly, and lines move quickly
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November 2018 by Debbie Resendiz
Absolutely Great Caring People Working Here.
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May 2018 by MICHAEL SMITH
I was excited to become a customer here. I was offered a second chance type account because of inquiries on my Chex Systems. I accepted because I had heard such great things about the bank. Sadly, the tellers elect to remind you of your Chex systems type account, I would understand if I was depositing checks. I deposited cash and was told oh you have the Chex systems account. Very disparaging in nature. I feel like the bank is the one who elected to offer these accounts so why would they then make you feel bad about having it. Sadly, the phone service was substandard. I did not appreciate having my debit card placed on hold. It then became challenging to close said account. This review went from five stars to one.
