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December 2023 by Lua
One of my favorite locations ! It’s clean & organized, lots of great deals. Sometimes they are short on cashiers which can hold up the checkout line. Make sure you double check your items when the cashier bags it because the last time I did shopping ?️ the cashier did not put my items in. I didn’t notice until I got home and went through everything, plus I was charged for it too!! I looked on my receipt and I was charged for the items she didn’t bag.I wasn’t gonna drive back because I live in Norman & it was getting very late. So PLEASE make sure you’re paying attention to the cashier when she is bagging your items. Other than that, I really love this location. It’s way better than the OKC & Norman one
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November 2023 by Mark Metz
I found more than I went in for, but waited in line for close to 30 mins. Only two cashiers on a Sunday afternoon. And several associates out on the floor
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October 2023 by Kristal Berry
This store is constantly closing earlier in the evenings than what the hours of operation are listed at online and even on the front entrance doors. The store is supposed to be open until midnight Monday - Thursday and at 11:35 pm the doors are already locked. An employee even saw me at the door walked straight in front and past the entrance doors just looking up in the air as if to let me know they were closed and she wasn't unlocking the doors. When this store was closing at 11pm through the week the doors were locked shortly after 10pm several attempts of trying to come in to shop for something last minute. It's just really inconvenient that they do this. If they are short staffed I'm not sure how they are ever going to make it through the holiday season. All the employees are walking to their vehicles to leave now at 11:56pm as I'm sitting here writing this review.
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August 2023 by Lindsey Kronenberger
I don't really leave reviews for things, but holy crud is this location mismanaged. Busy Sunday, one cashier, a manager and two presumed assistant managers hanging out at the door instead of helping the poor cashier deal with 15 or so groups of customers waiting for well over 30 minutes to check out.
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August 2023 by Charles Hoosier
First time in this store, but it was better than I thought and lots of great specials. Staff was laughing and courteous to as you come in or had a question l the time till I checked out. No more Walmart for me it's Burlington!!!!
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August 2023 by Sara Jones
So stocking clothes is more important for a manager to do then check out a line of 10+ people when it’s back to school and leave one new girl that was doing amazing being new and all this pressure alone is just crazy to me I use to shop here often I was excited when it was built but as time goes by it’s so sad to see it go down like this
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August 2023 by jason reddic
Great selection on men's clothes especially for a guy my size. I usually can't find size 17 for shoes but I can always come to Burlington and get my size
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June 2023 by Wesley Batson
Arrived at 10:50 to grab a quick item. I knew where it was, doors closed, and lights on parking lot empty so no one was here and the store was closed early.
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June 2023 by Shawnna M.
Store seems a bit chaotic and a bit messy, but the cashier was nice.
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May 2023 by Anum Younus
I had an extremely bad experience since the employee said she could not give me store credit for an item I bought but lost the receipt. She was very rude so I asked for a manager after explaining that I have gotten store credit before for items without receipt. The manager was surprisingly working on the next register and told her to help other customers while I just stood there. The manager was even more rude than the cashier and when I told him he can’t talk to me like that he said that it’s my fault for asking for a manager & still didn’t give me store credit. I spent close to $100 there that day but they didn’t wanna exchange something that was under $10. I told him he can’t talk to me like that and this is the worst customer service experience I have ever received and he told me there are other Burlington stores in the metro and I didn’t have to come to his store. I was shocked to hear that and told him this is the nearest store for me and I prefer coming here. He was still rude to me and told me hope you day gets better and smiled sarcastically. It’s the worst customer service I have ever received in my life. I am extremely sad and disheartened and definitely don’t recommend going to this store until they do something about this manager.
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May 2023 by Derek Gregory
Best place to go shopping for clothes if you work late or on crack because this place stays open LLLLLLAAAAAAATTTTTEEEEE! Bring your kids tell them to go play tag. Bc nobody cares.
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April 2023 by Michele Jackier
Buying a new wardrobe for spring, the dressing rooms aren't available. The manager Billie was nasty about it to us. We pushed our carts to the mirror section to try and view what things might look like. BILLIE announces over the loud speaker, "All employees to the mirror isle there's a HUGE MESS THERE!" The huge mess was us making a pile of clothes each in our baskets, and each of us had hung what we were buying on the shelf. We spent over $1000, and she talked about us to the employees the whole time we were there! What we didn't decide to buy, we put in a cart and pushed it to the dressing room area. No different than it would've been if we tried it on. Billie ruined a fun girls' shopping spree, was disrespectful to 2 customers, and needs to be fired and never work in retail!! The check out girls were great, and the next manager (that she sent over to check us out) was super nice. I wanted to leave and not buy a thing, and if this was her store i would have. Billie is a ZERO STAR EMPLOYEE!!! Below is a photo of the non-mess we left her
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March 2023 by suzanna smith
I usually shop at the okc location but was in moore so decided to check it out. first off the selections sucked. they did not have near the stuff as the other location. second issue when checking the clerk asked for my phone number. I said for what? she says in case i want to return any items. well....isnt that what a receipt is for and I was buying panties and a gift bag. WHAT WAS I GOING TO RETURN.? Train your employees Burlington.
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January 2023 by Tiffany Marie
Great prices and selection. Got this name brand bedding for my daughter for $40!
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January 2023 by Jesse Matlock
It's Burlington, you can find great brands of clothing and housewares for a great price.