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November 2023 by Lee Green
I don’t believe that I will be purchasing a membership here.Knowing I don’t have a membership, I called ahead to ask if you had to have a membership to come in and look around or just to purchase. Was told that I am more than welcome to come look around the store and if I’d like to purchase a membership then they would be more than likely to help.Well on a beautiful Sunday my 17 year old daughter and I wanted to go check out the great Costco that everyone seems to talk about.As we’re walking in we get rudley stopped being asked where our membership card was, I told him that I currently didn’t have one and called earlier to verify. As SOON as I said that he snapped at me saying “why are you being so aggressive.”This struck a nerve, calmly told him I’m not being aggressive but that I called earlier to verify that THIS SITUATION WOULD NOT HAPPEN.He mumbled something under his breath the began to tell me that under his authority that he is not going to let me go in and look around. I asked him if it was HIS authority or the COMPANY he works for authority, and with the biggest grin on his face told me that it was his.I called and spoke with the manager who was SUPER HELPFUL!Not to mention, that I caught the older lady who checks receipts was pointing at me and asking the gentleman who wouldn’t want to let me in ask if we were the ones from earlier. I literally turned around and threw my hands up in the air to let her know that I’m not some person who’s stealing.Not sure if it was because I’m a younger guy with tattoos or the fact that he had to work on a Sunday but that was completely in acceptable.Let alone to say probably one of the worst experiences I’ve ever had looking to go SPEND MONEY somewhere. Manager you know who you are. Thank you again so much. Over all the store was very nice and well put together.Kevin. You know what you did was wrong
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November 2023 by Brandon Bonds
I absolutely love this store. I'll let you all in on a secret... this store sells the cheapest gas in all of Moore. If you are a member, don't get gas anywhere else but here! If you aren't a member, get with a program and do it!This store is always well stocked, clean, and the employees are always in the greatest mood!My favorite employee is Kevin! 9 times out of 10, I run into him when I come to this store. Receipt checker. If management is reading this, give Kevin a raise for doing such a good job 24/7!!!
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November 2023 by Albert Wiersch
Costco is terrific. All other warehouse clubs are total trash. That I can tell you.Except minus one star for their overpriced $9.99 deli roast beef sandwich... not sure what they are trying to do with that one... you don't even get a drink with it!
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October 2023 by Praise Mathew
The Moore Costco Warehouse is undoubtedly a top-notch shopping destination. While I’ve had some fantastic experiences here, a few minor issues keep me from giving it a full 5 stars.First and foremost, the selection of products is outstanding. From groceries to electronics to clothing, Costco has it all. The Kirkland Signature brand, in particular, offers excellent quality and value for money.The staff is generally friendly and helpful, although I’ve had a few instances where I had to seek assistance more proactively. Nevertheless, they maintain the store well, and it’s always clean and organized.Parking can be a bit of a challenge during peak hours, and I wish there were more available spaces. Additionally, checkout lines can get long, but they move relatively quickly.One of the highlights of any Costco visit is the food court. The hot dogs and pizza are crowd-pleasers, and the prices are unbeatable. However, I’d love to see a bit more variety in the menu.Overall, the Moore Costco Warehouse is a fantastic shopping experience with an extensive range of products and competitive prices. With a few minor improvements, it could easily earn that coveted 5-star rating.
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September 2023 by Kenyian N.
Vibe is horrible, smells bad and what kind of place only lets you shop there with a membership.
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September 2023 by John Bryan
I really like our Costco in Moore, Oklahoma. Their dairy products are usually hard to beat and the produce section offers a wide variety of things to choose from.One of the things I like most is the speedy checkout out.The Top Teir gas they carry at a very competitive price is worth the visit itself
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August 2023 by Debra R.
This was my second time shopping at the Moore, OK Costco. My husband and I each need a handicap scooter to shop the warehouse. After a 25 min. wait, carts were available for us. Last week a cart did not become available for me so I did not get to shop. My husband went in the store alone. This store only has FIVE CARTS available. Elderly and handicap individuals have to sit and wait for a cart to shop. This is TOTALLY UNACCEPTABLE. Every other store we patronize in the area has 12 to 15 carts in their charging stations. COSTCO NEEDS TO TRIPLE THE AMOUNT OF CARTS THEY HAVE. WHERE IS THE CUSTOMER SERVICE FOR ELDERLY AND HANDICAP INDIVIDUALS!!!!!!!
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August 2023 by Teena C.
I have a membership at Costco, canceling today, and Sam's Club. Costco is slightly higher in prices, has a lot of Asian food, I'm not a fan of their meat, and prefer Sam's Club overall.
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August 2023 by Cara M.
We went to Costco to get some Areds2 pillsAnd when we got there they were closed. I want them to know that they should stay open till 8pm. They need to show the store hours outside of the building not inside of the building.
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July 2023 by Bill P.
I researched where I should get new glasses. The research showed Costco was a great spot. I was skeptical but gave it a shot. They honored my insurance and I received an eye exam. That process was really good but the area they really excelled, was the eyeglass center in the store. My optician was Elisha J. She was amazing! Really friendly, knowledgeable, helpful and attentive. I bought 2 pairs of glasses for less than I paid for 1 pair from my old optometrist's office. Elisha even had an associate (Saul) adjust my current glasses. Saul was awesome. I asked to have an ear piece tightened. Saul cleaned my glasses, change out the nose pieces, and replaced the screws. Top-notch service all-around!
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July 2023 by Richard Kennedy
This place is great. It was well stocked but most importantly the staff were super nice. I was thanked for shopping there. It’s always refreshing being around staff who are decent human beings. Thank you Costco for making this visit a pleasant experience!
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July 2023 by Elsom W
I recently had an unfortunate experience at Costco that left me feeling extremely dissatisfied with their customer service. The incident occurred at the butcher section, where I sought assistance with a simple request.Upon approaching the staff at the butcher section and explaining my needs, I was met with a lack of helpfulness. Rather than addressing my concern promptly, I was asked to come back after 15 minutes to speak with a manager. Although I found this request to be inconvenient, I decided to comply in the hopes of resolving the issue.After waiting patiently and returning as instructed, I was finally attended to. However, the overall service experience was underwhelming. The staff appeared disinterested and failed to demonstrate the level of professionalism and attentiveness that I had expected. It seemed as though my presence was more of an inconvenience than a priority.This lackluster customer service experience is disheartening, particularly when considering Costco's reputation as a provider of quality products and excellent customer service. The inability of the butcher section staff to address my initial request promptly and the lack of attention during my follow-up visit left me feeling undervalued as a customer.As a loyal patron of Costco, I had hoped for a better experience. The subpar customer service encountered at the butcher section has made me question the overall level of service provided by the store. I sincerely hope that Costco takes note of these concerns and takes appropriate measures to improve their customer service standards.While Costco continues to offer a wide range of products at competitive prices, it is essential for them to ensure that their staff members are adequately trained to provide efficient and attentive customer service. Until I witness a significant improvement in this regard, I cannot wholeheartedly recommend Costco as a reliable destination for exceptional customer service.
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June 2023 by Kelly G.
The Moore Oklahoma Costco store is so clean and everyone is so nice. Beautiful store
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June 2023 by Lindsey Elston
I have to brag on the tire center guys. I called them very last min one hour before closing with a major tire issue while traveling with 2 kids and 2 dogs from out of state and still 3 hours left of my trip. They were able to get me in and back on the road in less than 30 minutes and I am so very appreciative of them taking the time to help me and my family.
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May 2023 by Melissa T
Clean, well organized, great prices and full stock of healthy organic produce, name brand clothing at a fraction of retail. Gasoline member pricing under $3/gallon. I fueled up, bought pool toys, and solar powered patio lights with an actual panel instead of those cheap cruddy ones everyone else carries.