Jackson Hewitt Tax Service is a reliable and customer-friendly tax preparation service, according to the reviews. Customers praise the exceptional service provided by Peggy, a representative at the Moore, Oklahoma location, who is described as patient, thorough, kind, and helpful. Clients appreciate Peggy's expertise in understanding their tax situation and ensuring they receive great results. The reviews highlight Peggy's personable demeanor and her commitment to looking out for her customers, making her a favorite among regular clients who have been using the service for several years.