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October 2025 by KO
ATM rarely works
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October 2025 by Diane Seabolt
Very best customer service I have ever received at a bank or store in my life. Great employees, helpful with everything you could require from a bank.
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October 2025 by Terry Hall
Dalton assisted me Completely • Professionally • Friendly • Knowledgeable
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October 2024 by Cody Gayer
I've never had anything but stellar service and a great experience with this Midfirst location. Everyone is friendly and helpful.
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October 2024 by Mayra Prisk
Be careful with trusting this bank with your money. If you want to open an account where there’s hidden fees and when you call them so they can resolve the issue they do nothing. All you will get a “I’m sorry it wasn’t explained to you but there’s nothing we can do.” Then this bank is the one to go. They will take your money. Not wonder they advertise $300 for customers who opens an account with them. Please! Yall save the headache and go somewhere else.
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October 2024 by Saif Nabil
This location has the best customer service, staff extremely helpful.
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October 2023 by CRW0503
This branch is by far my favorite ! Everytime I go in they are always so efficient and nice. The customer service is great, never had an issue they are all so nice and friendly every single time. After seeing the bitter reviews on here and then seeing the history of the people who leave the bitter reviews, smh come on guys, do better, stop being so grouchy and bitter !! I had to come and give my review, never had a negative experience the many years I have had my account w MidFirst.
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October 2023 by Lizanne Jennings
We went into the bank with several concerns, and Shelby and Kenzie were willing, and able, to address all the issues. They also assisted us with opening a CD. Shelby and Kenzie were kind, professional, and knowledgeable. If you need to go to MidFirst than go to the one on 19th in Moore.
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September 2023 by des
The consistent lack of acknowledgment and unfriendly demeanor displayed by the tellers is dissatisfying. Professionalism and customer service are integral aspects of any banking institution. Ensuring that customers are greeted and treated with respect should be a fundamental goal for the bank as it directly impacts the overall banking experience.
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August 2023 by Tiffany Longbrake
One job guys. And you still screw it up. One of the female tellers needs to find a different position because she’s always making mistakes.
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January 2023 by Shelley
We’ve been with MidFirst for over 30 years & they are great! I love that our regular bank knows our names & personally greets us.
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June 2022 by Damien Yeatman
I opened a personal checking account here. Whenever I opened it they highly recommended doing their mobile deposits of checks but what they don’t tell you is your first five deposits get a week hold on the checks. And once you deposit the check there’s nothing they will do to help you!. They really should educate people about their policies whenever they open an account they shouldn’t push their mobile banking and mobile deposits on you without telling you the pros and the cons of it highly disappointed in this branch.
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October 2020 by gamez
very disappointed with this bank, first we have problems with the app all the time, it lags and logs me out all the time, it tells me my login is wrong even tho i know it isn’t, there isn’t an option to change ur info through the app either.
secondly is the atm, we have deposited money a few times and every time it takes days to finally post to our account, we’ve been to other banks like chase and BOA and it usually only take 10 minutes or it’s immediate. we put money in saturday afternoon and it’s monday night and we still don’t have it. which is frustrating during this crisis and very inconvenient as a customer.
lastly we tried to go to the bank to get the money out since we needed it already, the lady at the desk said we just needed to wait for it to post, last time it took 3 days so we decided we just wanted it out and to close the account after so many issues with this bank, then she said we couldn’t so, which is strange because it was deposited at their atm at the same bank 3 days before. we asked for the manager and it seems like there was a misunderstanding already because she came out real snarky and with an attitude which was even more upsetting, we traded words and we lost our patience, never had any other banks not credit the account in any sort of way after depositing large sums of cash, very disappointed with service and the bank especially in such stressful times.
if you want to have a bank to rely on i wouldn’t choose midfirst.
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May 2020 by Breeann Best
Came here to get a voided check with my name printed on it to verify my bank information with GrubHub to do deliveries. The First Lady asked me what I needed and I explained. 5 minutes later another lady comes on and asks me what I need.. So, the first lady I talked to completely ignored me. I got a blank check that didn’t have my name printed on it. I went through the line again because we can’t go inside. I tried to talk with the lady and she kept avoiding eye contact with me. What is wrong with these people? Are they not training employees anymore?
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April 2020 by laney
very disappointed with this bank, first we have problems with the app all the time, it lags and logs me out all the time, it tells me my login is wrong even tho i know it isn’t, there isn’t an option to change ur info through the app either.