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March 2023 by Tracey Cameron Wilkinson
A delivery driver took out a brick wall at the entrance to our driveway a couple days ago and fled the scene. Sam’s is passing the buck and refusing to pay for the damage because the driver is not a Sam’s employee; they are an employee of the delivery service. I have a feeling I’m in for a fight. We will not be placing any more delivery orders with Sam’s or Walmart.
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April 2022 by Carol Shinpoch
I recently visited sam’s Club in Moore and left my phone in the cart . I asked at member services if it was there and also shared with the checkout person kara I had just lost my phone. She tried to be very helpful and I left the store. After getting to my car, I felt impressed to go back inside and wait to see if the phone got turned in and met Kara coming out the door with the phone! So thankful for her helpful attitude! What a blessing!
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February 2022 by Elizabeth G.
Although I grocery shop in my hometown there is no cost comparison to Sam's Club when it comes to large quantities or bulk shopping. Toilet paper, laundry soap, peanut butter, clothes or if you have a baby diapers and wipes are near impossible to beat. I have a Sam's Club MasterCard so my savings are ridiculous when it comes to the gas tanks and special products that they give you discounts on intermittently through the month. The most common thing I shop for is ready to heat meals for the evening. If you're hosting a dinner at home for a large group of people and you don't know what to do then Sam's Club is your choice. From macaroni to Caprese salad, chicken Alfredo and the most bomb sides I can describe. Whatever you need Sam's Club is probably the place to be. Tonight I made pork chops and brussels sprouts courtesy of Sam's club. It was delicious.
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August 2021 by L R.
Today we bought several waters and other drink cases. When we left I wanted while friend went to get the car. One of the curb clerks while waiting to off load another car volunteered to help lift all the waters and other purchases into our van. Cudos to Vincent!!! Great job and thank you
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July 2021 by Melanie G.
I like the convenience of buying bulk items, the ease of ordering online and pulling up and they bring it out. Also the rotisserie chicken pieces, breasts packaged, though or leg pkgs under $5 can't be found anywhere but at Sams. The golden margarita here is great and their whole pizzas made in house are very good and practical to order right when you get there, you have shopping time then it's ready to go when you are.
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July 2021 by Brian Colley
Was there this weekend I’m in need of a double hip replacement grabbed a pair of shorts there only to find out it had no bar code to scan at the checkout when I finally got the attention of the attendant I was told I needed to walk to the other side of the store to get a pair I could scan and would need to wait in the long line again Costco is opening in a few weeks just around the corner they probably have a bunch of new customers
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June 2021 by Rob Gresty
Crazy long line , mad customers , manager handled it fine. I had to go bathroom so I went in the exit … but the exit line was line 25 people and carts deep… scary
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May 2021 by Richard-Sharion Carter
I love going to Sam's, but trying to use their order and pick up. it's kinda confusing. some things like water it wants to charge me shipping. then no reminder of pick up date or what I ordered unless I do a screenshot.
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May 2021 by Mike Dodson
Always get my tires here and usually everything goes great. I ordered tires online set an appointment and took my truck in. Now I’m pretty sure when you buy 4 new tires all should have the same air pressure. This is how my truck was when I left. I mean cmon guys this is your job. It’s not a big deal but, I’m guessing maybe their air pressure gauges were them just guessing at it. And just so they don’t say it’s my truck not showing the correct pressure I am putting a picture of them aired up right, once I arrived at home to my air compressor.Little attention to detail goes a long way. And the techs were arguing over who was going to lunch. Sheesh.
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May 2021 by Maris S.
Pick up Service is TOO SLOW. We are elderly and would love to order online and pick up where they put our purchases in our trunk. But we've tried it twice and it took way too long! We had to cancel and go inside to purchase the items we needed.
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October 2020 by Linda Tanner
So far I’ve used sams in Moore for my prescriptions, and they have been so careful during these trying times. They are so good! Sams in Moore overall had been good up to this point but I definitely saw a lax today. Early hours on Tuesday and Thursday are supposed to be a time for seniors and vulnerable customers to shop but today was a disappointment. SEVERAL EMPLOYEES (mostly stockers) wearing masks below their noses. People working the entrance, exit, and checkers wer
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July 2020 by Charlie Collins
Great service, helped with my tire and got me on the road quickly.
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June 2020 by Aih-Ohn Mah
I recommend Sam's, but today the employee at the Moore, OK location who was stationed at the entrance had disinfectant wipes for the carts & wouldn't give me one when I asked. I think you could spare one upon request for customers who ask. We pay membership dues, but even common grocery stores have dispensers at the entrances.
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February 2020 by Phyllis Smith Ammer
I would still recommend Sams Club but you guys are sure making it harder every time I visit your store. (Moore, Ok) I was in there today,Spent about $150.00 and wanted change for a $20.00. Wouldn’t give it to m because I paid with my debit card. So I went to service desk, still couldn’t give it to me because of some rule about opening the drawer. Now if I wanted to go look for the lady in the orange vest she “might” be able to help me. Really? They couldn’t page lady in orange vest? They couldn’t look for lady in orange vest? What has happened to customer service? There were three people at customer service, not one other customer besides me. I don’t get it. I have worked retail and I can tel you in the good old days I would have been fired for treating a customer that way.
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February 2020 by Gregory Fowler
Lots of good stuff
