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October 2024 by CEEJBRO91
Great customer service
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October 2024 by Richard Bradley
Great customer service and very knowledgeable.
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October 2024 by Laticia Ussery
Very friendly outgoing people. Really enjoy coming here to get my car serviced..
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October 2024 by lykurkus mcknight
Great service ask for Wesley if taking your vehicle !!
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October 2024 by James S (Nodak2222)
I set up a service appointment to get an oil change and tire rotation. My name, phone number and email were all verified when the appointment was set. I dropped off my vehicle 15 minutes prior to my appointment and verified my appointment. I then left for a hour and 15 minutes to get breakfast and walk around. When I returned, my vehicle had not been started because the service department didn't remember what needed to be done. Not once was I contacted and the service department didn't start until after I returned. I will not be returning
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October 2024 by Diane Goad
Nick Thompson & John Frisby did a great job getting us into our 2020 Ford. Very friendly and worked hard to get us the payment we had to have. Thanks so much!
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October 2024 by Billy Goines
Very reasonable on pricing and professional service. Will be back again for future services.
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October 2024 by Amanda Gray
Mr. Yadon is amazing, he helped me get into the vehicle I wanted. All of the gentlemen I spoke with were nice and they helped with all the paperwork and stuff for my new vehicle! I recommend buying from them! Amazing work Jay Hodge Chevrolet in Muskogee
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October 2024 by A Squared
This review is based solely on my recent service department experience with Jay Hodge and is not a reflection of the previous level of customer service received during the sales process.
First, if you are going to negotiate contracts for other services such as tire coverage and warranties, you should have copies of those documents on file to verify eligibility for coverage, rather than the customer having to go home and get the paperwork to prove it! Next, why is anyone waiting approximately one week for one tire? An obvious problem in manufacturing or shipping exists, as I waited several days for a tire from Jim Norton just a few months ago. The difference is the type of tire, standard SUV versus LOW PRO RUN-FLATS. Time is money and with that, wasting my time is wasting my money. I hear the COVID explanation(s), but I'm not here for excuses. You play as you practice! So when the pandemic is over, and it's game time, will the service department continue to be deficient? If you plan to stay ahead of James Hodge, I hope not!
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October 2024 by Toni Ullrich
"Special Financing" is false advertisement and work with credit is false too.
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October 2024 by Susan Matlock
I'd have given a 5, except the scheduler told me they would need it all day. My husb followed me down, 45 min drive, only to have them call me 2 hrs later it was ready.i could've just waited.
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August 2024 by Randy Kelly
all good
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August 2024 by Cordell Carter
Always take good care of me and my truck
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August 2024 by Madman Sharp
Bought a Kia Sorento from location. Was told nothing wrong with it and looked good on test drive. As soon as I got home almost a hour and a half away things starting messing up on the car and I have had this thing in the shop feels like more then I have had to drive it. Once one thing is fixed another breaks. We all know dealerships are about making money but they were not honest at all..... mechanics even said alot of the stuff was masked to look good and ride good at first. I'm my 40 years of life this is the worse dealing in buying a car I have ever had. Only way to make this right is taking car back and replacing with another. Won't happen though
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August 2024 by Jetta Jacobs
They did such a good job very friendly and was very knowledgeable about the vehicles!
