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March 2024 by Michael Bushman
People in the room next to us are rude as hell. They were given numerous warnings about their dogs and the front desk wont do anything to these people. Sam is absolutely amazing. My wife and I have lived here for 11 months now. We had a horrible situation that happened and they worked with us and I appreciate them so much. Corporate ladies are just fantastic.
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February 2024 by Jo Bowman
Made the reservation through the 800 number got to location to be told of an $50 cash deposit. Beds have sheets only when asked about blankets or bedspreads I was told be they did not provide them because the heater works. When I moved the pillows on the second bed I found mouse poop on the sheets, could not get an answerat the front desk for clean sheets. The security lock is broken. No cable. When I tried to speak with the desk clerk I was told no refund after 10 minutes. I called customer service line and was told the manager would contact me. I have not heard from any staff member
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February 2024 by Sky Hill
This hotel was very disappointing. I was wanting to enjoy a night with my family in Muskogee, but we quickly left after seeing roaches everywhere. Even 20 minutes of being there we did not feel safe. Nothing was clean at all and we did not even think of using the bathrooms from how disgusting it looked. This place needs to shut down. The only thing going for it is the nice clerk in the front that definitely deserves a raise!
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February 2024 by Chelle Braxton
The front desk service was the only great experience that this hotel had to offer. giving the history of the building. the front desk lady made the stay enjoyable for me. Answering to all the housekeeping questions and request to meet my needs along with other guests. I wouldn’t have continued my stay without her help. working above and beyond her payroll.
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December 2023 by Yazmin Guerrero
FALSE ADVERTISEMENT! Pictures make it seem like it is beautiful but don’t let that fool you. Our room was infested with cockroaches, we asked for a refund asap and did not stay. Most rooms have people living there long term which might explain the infestation. Front office also needs maintenance overall, there was used bandaids on the floor. Do not recommend.
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December 2023 by Meredith Kotloroff
Horrible experience.I never write reviews, but this is by far the worst hotel I've ever stayed at. Roaches everywhere, hair/crumbs in the bed, and the hotel double charged me. Clerk I talked to on the phone about the double charge was very rude, berated me, and denied he could see the double charge, only to confirm it a minute later (seemingly changing his mind that he couldn't). Still blamed it on Expedia (despite there already being a separate charge from Expedia, this one was on my statement as from the motel), claiming he couldn't do anything about it. Couldn't get a refund until I filed a complaint with upper reservations.Do not stay here.
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December 2023 by Bailey Reece
People are rude hereAnd 2 of the house keepers are always high and on drugs Cody and Hailey are door don't lock we have had things taken from us the place is full of tweekers and bugs ever where the ice maker don't work the pool is never open and the place is run downThis place here in Muskogee is not kid friendly at all this place is ran by people who are on drugs I would not stay here anymoreThey don't change the sheets after people leave they only sweep and mop after you you leaveAre daughter got bite by a bug herThey won't fix are door neither which is a safety thingDon't bring kids or you to come here. It's not a safe place
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December 2023 by Bart Ramsay
So many people may frown upon this place but I was very comfortable there. Staff was always friendly. they allow pets. I give two thumbs
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December 2023 by Tim Eason
They require a $50 cash deposit at check in even if you check in through the Motel 6 website.The room wasn't terrible.Too many people lurking the parking lot all night.
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November 2023 by Medusa White
Check out was easy and the employees were nice. The real problem was the room. The room was questionable clean. A lot of stained covers but they were clean, somewhat smelly, and live, climbing, and breathing roaches, I mean so many roaches. We even put most of our stuff back in the car because we did not want them traveling with us. Also there is a $50 deposit so I will bring cash so you don’t have to wait.
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November 2023 by Michelle Mcguire
Our room was in the back of the building it was a little dark but it was okay. The room was clean and comfortable. It had everything we needed in it. Also I noticed after booking the room there were several reviews that had nothing good to say I very much enjoyed my stay at this hotel. The staff were helpful without being nosy, the area was quiet and comfortable. My heat and air worked great I had my microwave my mini fridge and we felt comfortable and safe coming and going from the room. I really couldn't find anything to complain about. It wasn't fancy but it was fine if you're looking for somewhere comfortable clean and safe to stay then this place will work just fine.
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October 2023 by Terri Baron
I was staying at this hotel from September 8th to the 11th I would have stayed longer but the rooms are filthy n smell like sewage! My husband was coming to the hotel from working on the road on September 10th so I went to the office to get him added to the room so he would have access to the room when he arrived and when I entered the office I approached Jennifer McDaniel whome works at the desk she was falling over nodding out at the screen with my identification in her had for about 30 minutes and still did not get my husband added before he arrived! When she’s not falling over asleep on whatever she’s on she’s rude and has no means on making sure your needs are met and your comfortable in your room! She’s supposed to be head of cleaning the rooms and laundry yet there’s no clean linens and multiple people including myself got refunded because the rooms were nasty! Something needs to happen especially if you want to keep getting business.Safety: I feel as if it’s unsafe to bring children to a hotel under conditions that are dirty and you have people at the front desk on falling asleep while taking care of customers and will disrespect and cuss at you.
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October 2023 by Greg Bobier
I realize that the service is industry is a difficult job and certainly hotel management can’t be easy but your motel in Muskogee OK is the worst example of mismanagement, apathy and overall stupidity I’ve ever seen.Beyond the bait and switch advertising where you say you have a pool that hasn’t been open in years and an ice machine that also hasn’t been working in ages.Rooms that stink of cigarettes, no chairs inside or out, shattered door frames, no hooks, no towels, uncleaned rooms, un changed sheets, cancelled rooms because I complained and best of all bugs.The crowning moment of all that was asking for toilet paper and being told they had none.Surprisingly the front desk gentleman, who refused to give me a name, simply stood and stared and would not answer when I asked what we were to use.After some time spent in attempting to get this resolved without me going to buy my own TP, which seemingly was his intent, I asked if he preferred I use the curtains or towels, again no answer. I left his office before I lost my temper.And hour or so later a person came with a roll of TP.Just a note your staff member jasmine, was a pleasure to deal with and should be the manager there.Reading the responce from the "owner" below...this is this a joke. The attention it deserves... ie nothing.ABSOLUTELY SHAMEFULdo not stay in this cess pitRooms: absolutly horrible
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August 2023 by Jason Jay
One stop shopping if you want:Roach motelBusted up room (multiple problems, safety concerns)Dope (crack, meth and more!Working girls in houseShady all-around:Pet deposit (no other Motel 6 location charge pet deposit)Won't return depositUnauthorized charge for additional nightAlways pay attention. Beware of your surroundingsRooms: Sheets dirtyDoor busted upDirty carpetsRestroom missing towelsSafety: Drug addictsDope dealersShady charactersSuspicious activityMultiple safety concernsNoteworthy details: Not for families with kids
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August 2023 by William Cole
While we stayed for one night in we also had bugs all over the sheets and blanket. The bed was uncomfortable and the tv remote was missing. The bathroom door frame was broken. Sheets were stained and the door to the other room next to us you could hear them all