Shelton & Gray Wheel Service is a reputable business known for its excellent customer service. They accommodate customers promptly, even on short notice, and take the time to ensure their work is done correctly. For instance, they test drive vehicles multiple times to confirm alignments are accurate. Technicians are praised for their honesty and transparency, as they only recommend necessary services. Customers appreciate the clear explanations provided, making them feel comfortable with the process. One customer highlighted that their front end was remanufactured by Sam, a skilled mechanic, resulting in a perfectly aligned 98 Mustang GT. Another customer had a brake job done on a 92 Silverado truck and remarked on the improved braking, feeling safer when driving. The business is commended for its old-fashioned customer service, making it a trusted choice for tire needs and alignments. Customers also note the competitive prices, with one stating that the price quoted is the price paid. It's worth mentioning that their operating hours online may not be accurate, so it's recommended to call ahead if there's a doubt.
I was from across the state and broke down with our help. Anybody could have raked me over the coals to help me get back rolling, but these guys were fast, friendly, super helpful and extremely reasonable. These guys were Lifesavers.
May 2025
Excellent, informative, employees that do excellent work
May 2025
Great guy! Helpful, thoughtful, and doesn't charge for unnecessary work
