This Optimum location has closed

2510 Elliott St, Muskogee OK 74403

About Optimum

Optimum, located in Muskogee, OK, offers cell phones, accessories, and internet, TV, and mobile services. The store features live in-person support from knowledgeable Retail Specialists dedicated to helping customers. Many reviewers highlight the excellent customer service provided by staff members, noting their professionalism and willingness to assist with various issues. One customer praised a representative for his exceptional skills and helpfulness in resolving an internet question, emphasizing the rarity of such service today. However, there are mixed experiences regarding wait times, as some customers noted delays due to limited staff during peak hours. While one customer had a smooth modem exchange process, others voiced frustrations about customer service interactions with the larger company. Some reported issues with billing, including unauthorized charges and difficulties in receiving refunds, which contributed to a less favorable view of the company overall. Despite these concerns, Optimum's store in Muskogee is recognized for its affordability and reliable internet services, making it a potential choice for those seeking digital entertainment needs and personal assistance.