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September 2023 by Zac O
The worst phone service ever spent over a thousand dollars on a phone and the thing don’t work if your in Texas Don’t use this service because it won’t work and they will charge you for it
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August 2023 by Ryan Richerson
Aaron is the top dog. If you’re ever in there see him!
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June 2023 by J K
Actually no stars. We've been billed for 90 days, we've had 56 days of service. None of our bills have been correct. They told us our due date would be in the middle of the month. Then it wasn't. They said "no problem we can fix it." Never said anything about a fee or anything about being double billed. Now they want us to pay for a month ahead. This is the dumbest.
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June 2023 by April Reynolds
They lie about everything to get a sale. I was told the was an error and I was double billed, then they came back and said it's standard to bill you 90 days for 56 days of service.The trainee was laughing when I came in upset about getting double billed. I was told it would be handled only to get a call and the same information, nothing changed. What a waste is time. Then they were saying they can't cancel a cancelation that I didn't request, (Lisa in billing said Aaron the assistant store manage did request cancelation), but supposedly that's fixed....I guess we will see June 27th. Terrible experience so far.
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March 2023 by Kas Tina
I got my first bill and it was for almost 800.00. I called US cellular and the representative for US cellular was extremely rude and degrading!! I was told in the store to call in after they have had time to process my account and they could waive the activation fees and this representative refused. I feel lied to and trapped with a dishonest company! I asked to be transferred to a manager and the representative (Wayne ) refused and said he was going to transfer me to another representative and disconnected the call. I am so disappointed!!!!
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December 2022 by Kevin Hughes
I had a very good experience getting my new phone
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July 2022 by Tina Gifford
Did tell me about the promotion that was on goin with the phone I purchased. Lost out since had to be ring up at tome of purchase.
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July 2022 by tabatha humphreys
This location is not open. They won't answer the phones or be here for the appointment made.
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July 2022 by Laura Smith
Short line. Very knowledgeable.
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May 2022 by justin turpin
I been with US cellular for almost 4 years and the only thing good about them is I have service most places. But I just upgraded my phone and my bill went from $110 to almost $210 a month. Now I have hardly any service anywhere, and I’m pretty much paying a truck payment for a phone.
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January 2022 by Angela Jones
They added a phone onto our account very quickly! So grateful he knew exactly what to do!
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September 2021 by Asking HarleyQuinn
Can't call the store without my phone acting up and getting hanged up
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June 2021 by Ace Wildcat
Excellent customer service. Brandt Dixon was very helpful and explained in detail what I was purchasing and my questions and concerns were addressed. Thank you UScelluar for making this a wonderful experience.
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May 2021 by Micah Scrivner
Awesome best customer service
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March 2021 by King Joe Blow Muskogee
Just added family lines and some these people are rude , Torre was nice but other lady was old and mean. , unprofessionalShawnee st Muskogee Oklahoma
