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November 2023 by Gin Zo
Over 2 hours waiting time for a simple oil change when the shop claimed it wasn't busy.
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July 2023 by Gail Harris
Had an issue with my battery cables. Mechanic diagnosed & took care of the problem expertly! New cable connections installed and needed a battery. Didn't cost me an "arm & leg" plus service completed quickly. Thank you!
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May 2023 by James M
Lost my tires I ordered online, but processed them as picked-up, so now I have no tires, wasted my day, am out 300 dollars unless I can prove to Walmart that I didn't pick them up? Thanks for the great service guys
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April 2023 by Austin Didlott (Aus)
My battery tested bad on my dealer’s equipment. So I took it to Walmarts auto care, where I had purchased the battery. They offered to test it for free and it came back good on their testers. Which I appreciate checking it out, but I’m still having slow start issues and diminished reserve capacity. My dealer insists it is bad. On top of this, when I had picked up my car from Walmart, my hood was not closed correctly. This is a safety issue and not acceptable. Had I not checked, this could have caused an accident. The car wasn’t fully engaged in park either. The car was still in accessory and powered on.
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April 2023 by Billy Kauffman
Great service. A little slow, but they were extremely busy. Very friendly though.
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April 2023 by Bradley Musslewhite
Horrible went for 4 tires and ended up being there almost 3 hours .Went to see what was wrong and the tech was on his phone said he was busy and waved me in offService: Tires
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February 2023 by Nannette M.
My husband decided to get a tire rotation done this afternoon. He was told there were people before him(which is cool).That was around 1pm this afternoon. We are now approaching 3pm in the afternoon, and the only message so far he has received was that the car was checked in. The car has yet to be taken back for service. I understand businesses are still short-handed. But you need to keep in mind that people expect efficient and timely service, and not to sit all day waiting. Treat every customer like a secret shopper, and put your best foot forward every single time. Update: At 2:54pm, the service finally started. My husband got the message that the service had begun. So now we wait more to see if we can get out of here in short order. Can we get out before 4:00 pm? Stay tuned...Update: 3:46 pm. Hubby got called to the checkout, and the cashier said the car should be coming out soon. So he paid and we are awaiting the car now at 349 the car was brought around. Then it was off to lupper and home. So overall, it's not a bad experience, but it is not a great one either. There is definitely room for improvement. But there is always next time.
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December 2022 by Michael Rose
Terrible. Absolutely sucked. The man who waited on us was grumpy & very rude; then they told us our tire could not be repaired- the next day we took it to the dealership & they fixed it quickly & easily. Walmart SUCKS ???
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October 2022 by Blakyn Poindexter
Do not come early otherwise these is no tire tech. Just bunch of guys that don't know how to change tires in the shop.
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October 2022 by Scott Craig
Sad experience no one knows what they're doing, plus ripped off all my stock caps off my ToyotaService: Tires
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September 2022 by Trillion S
Never and I mean Never buy a battery from Walmart! I bought my battery in March and it started going bad. O'Reillys tested the battery and alternator and the battery was bad. Walmart tells me they need to test the battery and I can't get a refund only a replacement. Lady at the front counter was nice but management lady had a slight attitude cause I ask questions smh.Services: Battery
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August 2022 by Samantha Smith
Got there at 3:40 and waited 15 minutes for anyone to even come to the desk. Saw 2 workers just talking and ignoring the 6 people out there. When she FINALLY got there said they weren't taking any more oil changes for the day. Before 4 p.m. Will not be going back to try and use Auto Care at this Walmart
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July 2022 by Racheal Jackson
Good customer service the timing for a oil change was a long overall I was satisfied
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June 2022 by Tommy Williams
The only good thing about the automotive at Walmart is the lady that was up at the registry taking ur money and giving receipts...the work is trash
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January 2022 by austin davis
Got a flat on my way to work, the survuse was great