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December 2022 by Google user
To the lady that talked down to me in the pharmacy. I came to CVS this past week to transfer my prescriptions from another non CVS pharmacy. Everything went fine.. Until I talked to you. I explained to the first lady, which was quite nice what I needed. You called me back. You said \\\"Walmart has no record of me having anything with them\\\". I ask you if different Walmarts have different records. You said \\\"yes\\\". You also added \\\"I'm not googling anything for you to find your records\\\". \\\"I'm much too busy to take care of you\\\". At which point you hung up. I was still asking questions when you did. What people skills you have. The only reason that I can think of for you to act like that is you get payed by the job. If you got payed by the hour, you would have taken the time to listen to my other questions. I'll be taking my prescriptions back to to Walmart. They at least take the time to listen and answer all my questions. My insurance company asked me to move to CVS which I gladly did. Well thanks to you... No thanks. To the manager of this CVS. Is this the best that CVS has to offer. You can surely do much better than this.
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December 2022 by Angela C
Knowledgeable, helpful and courteous staff. Fantastic customer service. Couldn’t ask for a better pharmacy!
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December 2022 by Crystal Toner
Love the head pharmacist. He's been there for at least 13 years and he's always available to answer any questions you may have. He works hard and you can tell he enjoys his job.
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October 2022 by Lisa Quinlan
I’m really disappointed in this CVS location. I switched pharmacies due to a move and have just been disappointed too often. I called 2x’s and went in person once to get a refill and they ordered the wrong medicine 3x’s. Same problem each time. Both meds started with a P but that’s where any similarities ended. I was really frustrated by the 3rd same problem and spoke to Michelle who told me if I was so dissatisfied with their incompetence I should switch pharmacies. I get mistakes happen and I was kind the first 2 times. The 3rd time I was frustrated. Seems like anyone working with medications should be required to take the time to read and order the right medicine.
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September 2022 by Clayton morse
To the lady that talked down to me in the pharmacy.I came to CVS this past week to transfer my prescriptions from another non CVS pharmacy. Everything went fine.. Until I talked to you. I explained to the first lady, which was quite nice what I needed. You called me back. You said "Walmart has no record of me having anything with them". I ask you if different Walmarts have different records. You said "yes". You also added "I'm not googling anything for you to find your records". "I'm much too busy to take care of you". At which point you hung up. I was still asking questions when you did. What people skills you have. The only reason that I can think of for you to act like that is you get payed by the job. If you got payed by the hour, you would have taken the time to listen to my other questions. I'll be taking my prescriptions back to to Walmart. They at least take the time to listen and answer all my questions. My insurance company asked me to move to CVS which I gladly did. Well thanks to you... No thanks. To the manager of this CVS. Is this the best that CVS has to offer. You can surely do much better than this.
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June 2022 by Leigh Fernandez
I went in to CVS on 152 and Mustang Rd to get my Covid booster. I walked up to the concierge desk and encountered a young lady, who I asked about getting my booster. She asked if I had an appointment. I wasn’t aware of the process to get said booster. I asked if there were any available. She said that she would have to go to the website just like I would have had to. She asked for my license, Covid vaccination card and insurance card. I was having a little issue finding my insurance card and said that CVS has my insurance on file. She cut me off, saying that she was going on the app so she had nothing. I found the card quickly. Gave it to her. Through this whole interaction, the young lady was very short with me and not friendly. I felt like I was putting her out by asking her to check for an appointment.She then told me that the only appointment available today was at 7:00pm. I told her I didn’t want it. She asked if I wanted her to check another day, to which I said no. I would go elsewhere.I went to my car and pulled up the CVS app on my phone. I was searching the other locations near me for an available appointment today. I came across the store that I was currently at (Hwy 152 and Mustang Rd). I pulled up available appointments for today and there were appointments all afternoon available. The first one available was 2:30pm which I scheduled.My question for anyone at CVS is why did the young lady blatantly lie to me? This lady works at your concierge desk! She is supposed to be helpful.I give the young man who gave me my booster 5 ⭐️⭐️⭐️⭐️⭐️ He was wonderful!!! Never felt the shot!!!
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April 2022 by Janice Zamorano
Stocked very well with several over the counter meds, plus many other products!
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April 2022 by kaley Branch
I’ll be switching to Walgreens. They never have any medication in stock (this has been probably the 3rd time they didn’t have my prescription medication in stock) and I talked to them for two days about it to finally be told I need to call around to other pharmacies to ask if they have the medication then call my dr to send it to another pharmacy. Wasted time, days without my medication, because no one seems to know what they’re doing up there. Now my drs office is closed and I am potentially looking at going a total of 4 days without a medication that has serious effects if you stop suddenly. I am more than angry and the pharmacist (not randy he’s great) gave me an attitude acting like I didn’t have a right to be angry.
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January 2022 by JACE AHMED
Huge difference than Walgreens from across the street. Much better service. Made a good decision to move my service here from Walgreens.
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December 2021 by Heaven Y.
I had an appointment scheduled to get a Covid test done. I showed up 15 minutes before my appointment. I was directed to park in the parking area and waited. There was a sign that says to wait for a call so I was waiting for him to call me. The guy came up to my window looked at me and walked back in. Came out the second time and did the exact same thing. He than disappeared for 10 minutes and came back and and told me I was late so I had to reschedule. He had the guts to tell me I was on my phone talking when I was literally looking at him waiting for the call. Do not go get your testing done at this location.
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December 2021 by Lauren Hernandez
I am so grateful they are giving rapid Covid test!! They truly made my life so much easier I can’t confess how grateful I am!!
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November 2021 by Why Me
Lovely staff, and up front service employees!
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October 2021 by Andrew Brown
Came here for the second and last vaccine. The pharmacist claimed we needed our original vaccine card. The nurse who gave us the shot had no idea why the pharmacist made it a big deal. She went back after she gave us our last shot and wrote us two new vaccine cards. CVS also provides you with a digital proof of these copies. Why did the pharmacist insist we needed the original card? He even stated we needed to come back after our shot to have him fill it out. That was ridiculous. Thank God for the nurse. She knew what she was doing. 5/5 for her, 1/5 for the silly pharmacist.
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October 2021 by Sherry Hutchison
They don’t take major insurance’s!! Wasted my time, they should’ve told me before I waited in line, and waited 2 days for my prescription, all to tell me they didn’t even take my insurance!!
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October 2021 by Kirk Brown
Had an appointment there. When I got there. They had a sign on the front door saying their stuff was down, sorry. Just closed the doors to all customers. Very bizarre. Reminds me why I always try Walgreens first. And CVS last.