The Burlap Buffalo is a small local business known for its incredible customer service and a wide selection of products, including clothing and household decorations. Customers appreciate the friendly and kind team, particularly noting the patience shown during situations like damaged orders and product replacements. Many shoppers have praised their experience shopping in-store, mentioning the sweet staff and the variety of clothing available for different occasions. Although some visitors have commented on the store being a bit cramped due to packed clothing racks and minimal windows, they still find the atmosphere charming and inviting. Online shopping experiences are also highly rated, with fast shipping and attractive packaging that adds to the overall satisfaction. Customers enjoy unique items, from clothing to gifts like chocolates and candles, often leaving with multiple purchases. Despite minor issues, such as limited parking and occasional lapses in greeting, shoppers express a strong desire to return, promising to support this beloved local shop. Overall, The Burlap Buffalo stands out for its dedication to customer care and quality products, making it a favorite destination for both regular and new customers.
Found a great baby shower gift here. Arrived on time and in great condition.
December 2023
The Burlap Buffalo team is INCREDIBLE! I ordered a gift for my mom for Christmas and it unfortunately was damaged in transit. Olivia was so patient and kind on the phone. It is so evident the entire team cares about their customers! One of my favorite reasons to shop small and support local businesses. Thank you so much!... read full comment
November 2023
I’ve been shopping at this store since they opened! I absolutely love coming in, the girls are always really sweet & I can always find clothes for whatever occasion I’m searching for! I love that there are so many selections, we never leave empty handed.
