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June 2024 by Amber Perry
3 stars is generous and it's only because of Morgan
Danni on the other hand was rude and completely unprofessional. She answered the phone with straight attitude and then had the nerve to say "Im not getting catty with you maam" honey you started catty I was just matching engery. Then I asked for her manager to which she replied "I am the manager" but choked when I asked for David by name like she got caught in a lie. She is the rudest person I've ever met
Morgan on the other hand she gets a full 5 stars, super sweet and super professional and went above and beyond for me. She made sure to personally call me back several times to make sure we were fully on the same page and had someone to my house in under an hour. She was so amazing to work with and should get a raise and hopefully a real managers position, she definitely deserves it!
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June 2024 by Michael Hodges
Love Danny and Morgan very nice ladies
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May 2024 by Robert Lewis
Dakota and the lady that works.There are Easy to work with. Thank you, Dakota.Sorry, ma'am.I forgot your name
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January 2024 by Zach Watson
Called with an issue this morning regarding a payment that was made today. Was treated horribly by opening employee then accused of making threats by a manager who was not even there during the altercation and hasn't even listened to the recorded call to make sure a threat was even made before accusing a customer. I have been a customer for close to 10 years and I will not be returning as a customer after this.
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November 2023 by Amanda Lee
Trash. Had a TV and couch with them. They’re claiming the TV was broken when they received it. We were using the TV when they arrived to pick it up. JOHN on the phone was obsessive argumentative with me and rude. Disrespectful and will not be using Aaron’s ever again after I get this nonsense dealt with. DO BETTER.
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November 2023 by Amanda L
Trash. Had a TV and couch with them. They’re claiming the TV was broken when they received it. We were using the TV when they arrived to pick it up. JOHN on the phone was obsessive argumentative with me and rude. Disrespectful and will not be using Aaron’s ever again after I get this nonsense dealt with. DO BETTER.
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October 2023 by Latoya Mckoy
I been a Customer with Aaron's for years and never had problems . I don't know if it because yall got new workers. But they is so Disrespectful, Unorganized and when I ask to talk to a manager everybody is a manager up there and omg we always pay on time and then after paying we still get a call for and a Visit for more money ? I know how much I'm Supposed to pay and I'm so happy for the paper ? work because who ever that guy is that be calling and talking mass don't know what he doing because he Trying to scam people telling me I own 200 boy if you don't go get somebody else to play with I know much I have to pay .yall need to fix that problem for yall lose customers because yall can't be out here playing with people Credit and money
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October 2023 by Daniel J Stott
Customer service is usually really good sometimes their customer service can be a little cranky are you catch somebody on their off day or just two things are better than somebody else but overall service is always been good I really don't have any complaints other than that all the items that I've gotten our great the plans are pretty good no customer service online is usually fast and accurate
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October 2023 by Heather leudenburg
Rude staff and they do like like you to not need them anymore furniture is not the best quality especially for price
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September 2023 by Chelsea Michelle
I just want to start by saying thank you David who took care of us today! Even been coming here for 3+ years and have always had AMAZING service. Today we came in to get a new washer/dryer but husband decided a soundbar would be amazing too! So we get the items home and we called David because we couldn’t get the soundbar hooked up. He came out spent 2 1/2 hours if not more at the house trying to get it situated. We couldn’t get it situated still so he said he will be back with more options on what we can do! I’m so thankful for team here! I highly recommend this store!
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July 2023 by Bobby Johnson
Great store, and friendly staff always willing to help
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July 2023 by Robert Johnson
Always a pleasure to do business with, and great service with a smile.
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July 2023 by Hon Nesty
Rude. Argumentative, phone thug antonio. That is all.
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July 2023 by Shelley Hightower
I enjoy working with Kiera at the Norman's location. She very thorough, works with you, and provides excellent customer service.
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April 2023 by Teigan Culp
This company process is designed to steal your money. Take heed and do not fall victim to the scams Aaron’s commits their to low income customers. Also, there is a very scary angry man named Mike that works at the store in Norman Oklahoma. He yelled at me and hung up on me several times for expressing my concerns and I have been traumatized since he did that.
